To Top

FireKeepers Unveils Aristocrat Interactive’s Omnichannel Gaming Experience in Michigan

FireKeepers Casino partners with Aristocrat Interactive to launch an integrated retail, iGaming, and sportsbook system

FireKeepers Casino adds omnichannel experience for customers.
Photo by Mongta Studio/Shutterstock
Wilson Oke Avatar
2 mins read
Share Share
Copy link Share on X Share on Facebook Share on Reddit Share via Email

Aristocrat Interactive has joined forces with FireKeepers Casino Hotel in Battle Creek, MI, to create an integrated online gaming and sportsbook platform.

Officially launched on Oct. 8, the omnichannel offers customers a seamless gaming experience between the brick-and-mortar casino and its online offerings.

It’s the latest example of retail casinos that also host online gaming and sports betting combining their services to create a unified experience for customers.

Streamlining the gaming experience

FireKeeper’s new integrated platform uses Aristocrat’s Real Money Gaming technology. The system manages such things as player accounts, payment processing, and customer service across both retail and online verticals.

It also enhances functions related to risk assessment, fraud monitoring, and sports wagering performance.

Now, rewards earned through online play can be claimed at the retail casino and vice-versa. The system also ensures stronger integration of FireKeepers’ loyalty programs across all channels.

FireKeepers CEO Frank Tecumseh emphasized that connecting online and in-person channels “allows us to incorporate our digital gaming operations into our brick-and-mortar rewards program.” He said the partnership enables FireKeepers to deliver greater value to its customers.

Aristocrat deepens commitment with FireKeepers

For Aristocrat, this integration reaffirms the company’s goal to offer its services to a broader audience.

These efforts began with the consolidation of the company’s online divisions in 2024.  Entities like Aspire Global, BtoBet, NeoGames, and Pariplay were merged to form “Aristocrat Interactive.” The company’s main objective was to deliver world-class content management.

Nir Hakarmeli, managing director of iGaming and sports at Aristocrat, said its new partnership with FireKeepers represents a natural extension of a long-standing relationship. He noted that FireKeepers has been a valued member of the Aristocrat network for many years.

The new collaboration was built on shared strengths. It combines Aristocrat’s deep industry knowledge with FireKeepers’ dedication to providing high-quality gaming for its players, Hakarmeli said.

An enriched gaming experience

With this launch, FireKeepers Casino Hotel is now one of the first large-scale tribal operators in Michigan to fully implement a unified omnichannel gaming system.

The move is expected to add greater depth to FireKeepers’ already extensive portfolio. This integration is anticipated to further enrich the gaming experiences that customers have come to appreciate.

The AAA Four Diamond resort in Battle Creek sports 2,700 slot machines, 63 table games, and a live poker room. It also features a 446-room hotel and 2,100-seat event center, which hosts a variety of shows and events.

Wilson Oke Avatar
Written by

Oke Ejiro Wilson is a content writer for PlayUSA with four years of experience in the online casino and sports betting space. He began by writing online casino reviews and sports betting guides for affiliate sites aimed at North American audiences. Over time, his coverage expanded to include a broad range of topics such as betting strategy guides, tournament previews, team analysis, slot and crash game reviews.

View all posts by Wilson Oke

Oke Ejiro Wilson is a content writer for PlayUSA with four years of experience in the online casino and sports betting space. He began by writing online casino reviews and sports betting guides for affiliate sites aimed at North American audiences. Over time, his coverage expanded to include a broad range of topics such as betting strategy guides, tournament previews, team analysis, slot and crash game reviews.

Sign up to our newsletter to get PlayUSA’s latest hands-on reviews, expert advice, and exclusive offers delivered straight to your inbox.
You are already subscribed to our newsletter. Want to update your preferences data?
Thank you for signing up! You’re all set to receive the latest reviews, expert advice, and exclusive offers straight to your inbox. Stay tuned!
View Offers
Something went wrong. Please try again later