In preparation for the takeover, the company released a new Rio Las Vegas website. This should help guests find answers to questions they may have about visiting the Rio.
This new information is for upcoming visitors. It’s different from the long-term plans the company shared about the future of the Rio with Nevada gaming regulators over the summer.
The transition is already underway. The company is already renovating the hotel rooms in the Ipanema Tower. They’re also cleaning and painting the exterior of the hotel tower.
New Rio Rewards
Caesars Rewards will no longer work at the Rio beginning Oct. 2. Once the new operators take over the property guests will no longer be able to earn or use Caesars Rewards when visiting the property.
The company is making it easy for recent guests to change to the new Rio Rewards. According to the website, it is likely that anyone who’s visited the property since 2017 will have a Rio Rewards account the next time they visit.
Guests are directed to visit the Rio Rewards desk to set up a PIN to use the new account. All reward members will start with a zero balance. Caesars Rewards points and tier level remain with the company.
Rio Rewards will not match tiers with other Las Vegas loyalty programs. On its website, the company says: “Due to the sizable value of the tier benefits in the Rio Rewards program, tier matching will not be offered.”
There isn’t much information about the new program. The website says Rio Rewards will be:
“A new program that recognizes both gaming and non-gaming spend. Points can be earned at slots, table games, and around the resort in non-gaming areas such as food and beverage, at varied earning rates. A point is worth a penny and points are earned fast!”
There will also be hotel rewards, in addition to Rio Rewards. Hyatt will operate the hotel and rewards should be available through the World of Hyatt program.
More information on both reward programs for Rio will be available next month.
Free parking, no pets, and more
Rio Las Vegas will continue to have free parking for visitors. However, pets will no longer be allowed at the property.
The company touts a lower resort fee for hotel rooms each night. The new resort fee will be $39 per night. That’s a whopping reduction of 95 cents per night from Caesars’ current resort fee.
Video poker and slot machine TITO vouchers printed at Rio will no longer work as of 6:00 a.m. on Oct. 2. The cashier at Rio will accept old chips valued at less than $1,000.
The pool complex will be renovated over the winter. Look for a new Rio pool experience in 2024.
Multi-year renovation planned for the Rio Las Vegas casino
The changes above will happen in October. However, the overhaul of the property will take a couple of years.
The popular Penn & Teller show will remain at the Rio through 2026. Expect to see changes to just about every venue and casino floor over the next couple of years. Rio will remain open during the changes.
Once the Ipanema Tower rooms are renovated, the company will move to the Masquerade Tower.
The Rio buffet won’t return. Many, if not all, dining options will change over the next couple of years.
Much like casinos throughout Las Vegas Rio will offer a food hall. Specific vendors haven’t been revealed for the food hall or full-service restaurants.