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Hard Rock Online Casino Overview

Hard Rock Hotel & Casino is the new name for the Trump Taj Mahal Casino in Atlantic City, which was once the largest casino in the world. Plagued by financial problems since it opened in 1990, the Taj Mahal closed in 2016 — after dropping its online operation, Ultimate Casino, three years earlier.

It has undergone a $375 million redevelopment courtesy of the globally renowned Hard Rock brand. Alongside the physical casino, which hosts 2,400 slot machines and over 100 table games, there is also an online casino. Hard Rock Casino opened on June 28, 2018 with the Hard Rock Online Casino opening a few days later.

With 40-plus years of experience as an internationally known brand and its own unique style and a big budget behind them, players have come to expect nothing less than excellence from the Hard Rock team.

Hard Rock Online Casino Platform

In early 2018, Hard Rock International announced they would be working with Nordic iGaming provider Gaming Innovation Group (or GIG), to provide the software platform for their NJ casino site. As an internationally recognized developer of casino platforms with more than a few successful sites under its belt already, as well as an acronym that fits the musical theme of the Hard Rock company, GIG is considered a top choice.

However, it may have their work cut out to succeed in the fast-growing market for online casinos in New Jersey. They could still fail — if they don’t have keep up welcome offers, a top-tier selection of games and a solid user experience. Luckily, the Hard Rock brand is a unique one that already has customer appeal. GIG has also run some very popular online casinos in the past.

Although it has previously focused on European markets, GiG CEO Robin Reed said in a press statement about the deal:

“This agreement confirms the attractiveness of the GiG platform and the ability to support major operators in the industry. By adding a New Jersey license, we will move into our third regulated market, positioning GiG towards an important and growing iGaming market.”

Things are looking promising on the game front too, as Hard Rock also recently partnered with developer NetEnt to provide the games for its casino. One of the more respected developers in the scene, NetEnt consistently provides great titles across the online casino spectrum — from slots, to classic casino games and live-dealer tables.

With NetEnt and GIG on board, players should be able to access Hard Rock’s online casino offering from just about any device or browser. This should include smartphones, tablets, laptops or desktops and all popular browsers from Chrome to Safari.

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Casino Games at Hard Rock Online 

Hard Rock has done the minimum requirement of keeping up with its competitors. The games that are included are:

When it comes to slots, Hard Rock still has many musical associations to focus on, as currently, the only themed games on the mobile version are:

  • Guns N’ Roses
  • Motorhead
  • Jimi Hendrix

Despite many other titles already available from NetEnt, the only addition that the desktop version of the Hard Rock Online Casino offers in slots is the iconic KISS slot game.

Video Poker has only proved to be a little more notable, with both the mobile and desktop version hosting a nice amount of different games.

The Mobile Online Casino for Hard Rock has the following Video Poker games:

  • Jacks or Better
  • Bonus Poker
  • Double Double Bonus Poker
  • Double Bonus Poker
  • Deuces Wild
  • Bonus Poker

The desktop versions are:

  • Five Play Draw Poker
  • Jacks or Better
  • Bonus Poker
  • Double Double Bonus Poker
  • Double Bonus Poker
  • Deuces Wild
  • Bonus Poker

For table games, the bare minimum needed to be a top-runner are blackjack and roulette. This was also a strange choice for the online casino. While some NJ online casinos have over ten different kinds of the classic game of 21 alone, Hard Rock is still working to achieve mediocrity. 

The mobile version of the online casino includes:

That is hardly the high-tiered, multi-option level of gaming that the franchised promised. Even worse, the desktop version is only offering a few more options:

  • Blackjack IGT
  • Blackjack Multi-Hand
  • Blackjack NE
  • Blackjack Atlantic City
  • Roulette
  • 3 Wheel Roulette
  • Roulette Master

The Instant Win section of the Hard Rock Online Casino is a step in the right direction. Yet, again, fans expected much more than what they received.

The mobile version only has a few games available and those games include:

The desktop version is also lacking, but has a few more options for Instant Win enthusiasts:

  • Color Cubes
  • Ghostbusters
  • The Voice
  • Wheel of Fortune
  • Gorilla Go Wild
  • Double Play Super Bet
  • Irish Eyes 2
  • Medusa
  • Merlin’s Millions
  • Witch Pickings
  • Volcano

Live dealer games went live at Hard Rock online casino in August 2018. The games available at Hard Rock include:

  • American (Double Zero) Roulette
  • Automated Slingshot Roulette
  • Blackjack (with side bets and Bet Behind, including three exclusive Hard Rock tables)
  • Baccarat
  • Three Card Poker
  • Ultimate Texas Hold’em Poker

Hopefully, the Hard Rock Online Casino will realize the error in judgment and continue to add new games of all kinds. After all, they’ve barely tapped their decades of musical talent. Therefore, players are still hopeful there’s a reason, other than ineptitude.

Hard Rock Online Casino promotions

Any serious online casino goer and even many casual players want the best bang for their buck when signing up — and casino operators certainly know this. Players at Hard Rock Online Casino were looking forward to a warm welcome full of bonus offers. Here are the promotions they were given:

Welcome Package:

The first portion of the welcome package includes ten free spins daily on the following slots:

Day 1 – 10 Free Spins on Starburst 
Day 2 – 10 Free Spins on the Guns N’ Roses slot
Day 3 – 10 Free Spins on Divine Fortune
Day 4 – 10 Free Spins on the Jimi Hendrix slot
Day 5 – 10 Free Spins on Finn and the Swirly Spin

Start Your Free Spins Today!

This was, admittedly a letdown for many players, who expected to have a plethora of promotions meeting them. However, the savior of the welcome promotion is the 100 percent match of a player’s first deposit, up to $1,000. It seems this promotion has been enough of a reason to keep gamblers intrigued by the online casino.

Other promotions for the online casino include:

  • Wheel Of Rock– Where players garner different tiers depending on how high their level is.
  • Rock Coins- These coins can be redeemed for Free Spins and Bonus Cash.
  • Rocker Spins- Players can win concert tickets and other jammin’ prizes.

Hard Rock Online Casino Bonus Code

NJ Online CasinoHard Rock Online Casino
Hard Rock Casino Bonus CodeTBD
Free Spin offer50 Free Spins
Hard Rock First Deposit Bonus100% up to $1,000
Last verifiedJuly 21, 2019

Hard Rock online customer service

The quality of the customer service team can make or break the reputation of any online casino. That is something that Hard Rock Online Casino understands. That is why they have enacted a 24-hour live chat online, a phone service and email support for more complex queries.

This is following the lead of many other online casinos. If done right, it can help players forgive some perceived shortcomings.

Hard Rock online banking

The basic banking options Hard Rock are relative to other NJ online casinos:

  • MasterCard, Visa or other credit/debit cards
  • PayPal and Global Payments for online transfers
  • Pay+ is Hard Rock’s prepaid card option
  • Cash, at the land-based casino

The only difference in depositing and withdrawal is that PayPal and Visa/Mastercard are not options for withdrawal.

Hard Rock casino online performance

Hard Rock is a huge worldwide brand and they chose strong partnerships with GIG and NetEnt to help them produce their casino site.

With a musical heritage spanning decades and an insanely big land-based casino to help push the site, there’s a lot of potential. Unfortunately, Hard Rock Online Casino has yet to tap into a lot of that potential. Although they’re updating their online casino continuously, this leads players to believe it’s still a work in progress.

The saving grace of the online casino’s performance is that the app and the desktop run smoothly. The geolocation software is easy, simple and fluid. Plus, both the mobile and the desktop versions offer a seamless game playing experience.

Latest Updates at Hard Rock Casino Online – October 2019

Hard Rock’s online casino comes into October with a net loss of 6 games, but given that they added 6 new titles, that means that 12 older ones are no longer available. They went big in August with 108 new titles, but have definitely slowed their roll. That being said, they do have a great selection of games including these new titles:

  • 7s Wild
  • Dead or Alive II
  • It’s Magic
  • Mercy of the Gods
  • Narcos
  • Slingo Cascade

That last game is the newest in a long line of Slingo (slots meets Bingo) games that have become very popular. This one has a standard 5×5 Bingo grid where you need to match numbers. Each bet gives you 9 pulls of 5 numbers each. When you get a Sling (5 in a row, just like Bingo), all 5 will explode and new numbers cascade down. If, at the end of your 9 spins you’re close to another match or two (and a higher prize), the game offers you additional spins…for a price.