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Carnival Citi Casino Review: Free Slots & Games

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Sign-up Bonus PromoSign-up Bonus Promo10M Free Coins + 5,000 Free Sweeps Chips10M Free Coins + 5,000 Free Sweeps Chips
Bonus CodesNone needed

If you’re seeking an exceptional social casino, Carnival Citi is an exciting newcomer to the market. Enjoy a wide range of slots, arcade-style games, and video poker games—all without spending a cent. No purchase is required, and every feature of Carnival Citi is available for free.

Carnival Citi uses two forms of currency. Coins allow you to access all games, rack up huge wins, and climb leaderboards. Sweeps Chips (SC) provides all the benefits of Coins but can be redeemed for real cash prizes—a feature we will delve into further.

The Carnival Citi website is thoughtfully designed, creating an immersive environment for casino enthusiasts to enjoy themed slots and other games. With engaging graphics and excellent performance, Carnival Citi provides an appealing social casino experience.

Continue reading for a comprehensive overview of Carnival Citi’s offerings.

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Reasons to Play Casino-style Games at Carnival Citi
  • New sign up can receive 10M Free Coins + 5,000 Free Sweeps Chips.
  • Slot enthusiasts can enjoy 200+ games
  • Carnival Citi sets the gold standard for customer support at social casinos
Carnival Citi Social Casino Rating
  • Welcome Bonus:
  • Game Selection:
  • Customer Service:
  • Overall:

How to create a Carnival Citi Casino account

Players who want to claim the sign-up bonus at Carnival Citi Casino must first create an account. The bonus will be credited to their account instantly.

Before you can register for an account, you must be physically present in a state where Carnival Citi operates and at least 18 years of age.

Carnival Citi accepts players in 35+ states, but there are partial and full exceptions. Players in Michigan and Washington can’t use the site at all. Meanwhile, players in the following states may play with Coins, but the Sweeps Chips portion of the site is off-limits: Florida, Georgia, Kentucky, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, and Utah.

Assuming you meet the age and location criteria, follow these steps to create your account and jump into the social casino action within minutes.

  • Navigate to the Carnival Citi You will instantly notice a prominent banner advertising the welcome bonus and presenting you with an option to sign up for an account.
    • There is also a “New User” in the top right corner of the page
  • After clicking one of the new account links, you will be prompted to create an account using your existing Facebook, Google, or Apple You can also use your email address.
    • Using Facebook, Google, or Apple will speed up the registration process because your information will pre-populate.
  • The next screen contains a series of forms that you need to fill out, providing personal information such as your name, phone number, and email address.
  • You will need to confirm your email address by clicking a link sent to your inbox.
  • After confirming your information, your account will be active, and you can start spinning the reels right away.
    • You will receive the welcome bonus of 10 million Coins and 5,000 SC right away. You do not need to enter a Carnival Citi promo code.

How Carnival Citi social casino works

Social casinos like Carnival Citi are a relatively new phenomenon in the online gambling community, but the concept is rapidly gaining traction among fans of online slots and casino games. Although platforms like Chumba Casino, Modo.us, and Real Prize may initially resemble standard online casinos, they are different due to their dual currency system. This system allows players to enjoy all the features of the Carnival Citi platform for free. Players receive free Coins at Carnival Citi Casino daily by doing simple tasks like logging in. No purchase is ever necessary.

As previously mentioned, Carnival Citi uses two types of currency: Coins and Sweeps Chips. Coins, the only currency available for purchase, are used strictly for fun and to earn bragging rights among friends. While some sites (such as High 5 Casino and Ding Ding Ding) offer leaderboards to display who has won the most Gold Coins, Carnival Citi does not currently have this feature.

On the other hand, Sweeps Chips are given as complimentary gifts when you buy Coin packages. Sweeps Chips can be redeemed for cash prizes at a 1,000 to 1 rate with US Dollars. It should be noted that Carnival Citi requires players to amass a minimum of 100,000 SC before they can initiate a prize redemption (minimum of $100). Also, you must play with your Sweeps Chips one time (and win) before they become eligible for redemption.

Initial impressions of Carnival Citi gameplay

Our test-driving experience at Carnival Citi was good overall, but not without a few hiccups.

We especially loved the breadth of slots and the customer support options. The design is easy to navigate, although a bit simpler than other social casinos. The quality of graphics could use a boost to keep players interested. A colorful theme like what you find at Hello Millions or Vegas Gems Casino would help in this regard.

Here are some more in-depth pros and cons we found during our time playing at Carnival Citi.

  • Welcome Bonus: Obviously, we need to lead with the top reason to give Carnival Citi a try—10 million free Coins and 5,000 free Sweeps Chips.
  • Free to Play: We never felt compelled to make a purchase, as we were able to play most of Carnival Citi’s slots with the free Coins we had on hand.
  • Number of Games: Carnival Citi has more than 200 slots, so there is a theme for most players.
  • Customer Support: Carnival Citi sets the gold standard for customer support at social casinos. We will discuss this further below.
  • Visual Appeal: Carnival Citi has a fairly basic design, with typical graphic thumbnails and a standard navigation bar. Although this makes it easy to find games, we’d like to see a bit more visual appeal, like the Irish theme at McLuck.
  • No Mobile App: We will tackle this more in the next section, but for us, Carnival Citi's lack of a mobile app is a con.
  • Paywalled Games: At least half of Carnival Citi’s 200 games are available only to players who make a Coin purchase. This somewhat defeats the purpose of a free-to-play social casino, although you can unlock games for as little as $2.99.

Does Carnival Citi have a mobile app?

As mentioned above, Carnival Citi does not currently have a dedicated mobile app for smartphones or tablets. For us, that is a drawback. We enjoy the elevated experience that can only be obtained on a mobile app.

On the other hand, the mobile website is well designed from a technical standpoint. The graphics are responsive, the layout adjusts to make the screen more visible, and the site is just as fast on a mobile device as on a desktop or laptop device.

Compared to other competitors who offer a mobile app, such as Pulsz and LuckyLand Casino, Carnival Citi has some catching up to do. Even if there is no dedicated mobile app on the horizon, one quick and easy fix we would like to see is a more prominent search bar so that players can easily and quickly jump into their favorite games. Granted, there is a search bar, but it appears only once you scroll down to the ‘All’ category.

Games offered at Carnival Citi

Carnival Citi has a solid slot collection (200+) for all the reels enthusiasts out there. Carnival Citi also manages to sprinkle in a decent amount of video poker and arcade-style games. Bad news for you table game and scratch-off fans, though—Carnival Citi does not currently have any of those. But the good news is that all of the other games function seamlessly, and there will be something for almost any casino fan to enjoy playing.

Here are just a few of the most popular slots on offer at Carnival Citi.

Top classic slots

Carnival Citi slot games

  • DraculuvThis vampire-themed game will have you thirsty for more.
  • Dick the Detective – We loved this old-school noir detective game.
  • PanacheLive your Gatsby dreams of luxury while spinning these reels.
  • El Patron – This outlaws and cowboys slot is one of the most popular at Carnival Citi.
  • Poseidon – Explore a magical underwater kingdom while spinning the reels of this fantasy game.

Top video poker games

Even though Carnival Citi’s focus is clearly providing a fantastic slot experience, it does offer a handful of video poker games if you are looking to try out something new. Here are the best video poker games on the platform.

Carnival Citi video poker games

  • Jacks or BetterThis video poker variant is a classic, requiring players to have a pair of Jacks or better in order to win.
  • Tens or Better – The odds get even better with this rare variant, which only requires a pair of 10s to win.
  • Deuces Wild – The 2s are wild in this video poker variant that provides limitless fun to players.
  • Sevens and Jokers Wild – May the odds be ever in your favor when playing this video poker game with lots of “wild” fun.
  • Aces and Faces – This video poker game rewards players with a higher payout for hitting four of a kind with Aces, Kings, Queens, or Jacks.

Top arcade games

One of the unique attractions at Carnival Citi is a collection of arcade-style games that allows you to play with Coins and Sweeps Chips. These games are a fun alternative to the slots, although we do not recommend putting too many chips down on each game. It can be difficult to determine how chips are actually won and awarded during gameplay.

Carnival Citi arcade games

Here are a few of the standout arcade games at Carnival Citi.

  • Animal Fishing – In this leisurely fishing game, the object is to catch exotic fish and collect Coins.
  • Mermaid Hunter – This arcade game is a twist on classic “Space Invaders”-style gameplay.
  • Romance of the Three Kingdoms – This exciting Asian-themed arcade game is popular on Carnival Citi.
  • Alter World – Defeat strange invading creatures. The more you take out, the more Coins you get.

Carnival Citi purchase options

Like all other social casinos, Carnival Citi never requires purchases to play. That said, Carnival Citi does paywall more than half of its games. You must purchase a Coin bundle of at least $2.99 to unlock the full library.

If you choose to replenish your Coins, there are several purchase options available. Plus, every Coins bundle you buy comes with complimentary Sweeps Chips.

Carnival Citi supports a variety of payment methods, ensuring that every player can find a suitable way to purchase Coins. We loved the fact that PayPal was offered as a purchase method, as that tends to be the preferred option for social casino players all over the country.

Below is a list of the payment methods currently offered by Carnival Citi.

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Trustly

More ways to get Coins and free Sweeps Chips at Carnival Citi

Buying bundles of Coins is the quickest way of getting both forms of currency at Carnival Citi. But if you are patient, there are good ways to rack up both Coins and Sweeps Coins for free. Carnival Citi offers several ways for players to take advantage of these giveaways, making it one of the most generous social casino platforms in this regard. Eagle-eyed, patient players will be well rewarded.

Here are some ways that Carnival Citi awards Coins and Sweeps Chips for free.

  • Welcome Bonus – The welcome bonus at Carnival Citi will grant players 10 million Gold Coins and 5,000 free Sweeps Chips immediately.
  • Marketing GiveawaysSubscribe to Carnival Citi’s various marketing channels to be eligible for all of the free currency giveaways. This includes email marketing, text message marketing, and writing Carnival Citi by mail.
  • Social MediaFollow Carnival Citi on all social media platforms. There are frequent currency giveaways.
  • Daily Login RewardsPlayers receive 1,000 Sweeps Chips per day that they log in to their account.
  • Lucky DrawsA unique feature on the Carnival Citi platform, Lucky Draws are tickets for playing slots and other selected games. Tickets are randomly chosen to win prizes, and drawings happen on a daily, weekly, and monthly basis, with prizes ranging up to 100,000 Sweeps Chips.

How to redeem your Sweeps Chips at Carnival Citi

Once you rack up a minimum number, Sweeps Chips can be redeemed for cash prizes. Once acquired, SC need to be played on games at least once.

You can calculate your redeemable balance by tapping the “Redeem” button in the right-hand navigation bar and subtracting your “Unplayed SC” balance from your “Balance.” We don’t love that you have to do the math yourself.

Once you have enough eligible Sweeps Chips (a minimum of 100,000), you can redeem them. Every 1,000 Sweeps Chips you have can be exchanged for $1 USD.

The only method of redeeming your Sweeps Chips is a bank transfer via Trustly. The transfer process is fast and secure, taking just a few business days for the cash to hit your account. Note that you will need to answer a few trivia questions about Carnival Citi’s games to redeem your prize, but customer support has assured us that getting the questions wrong will not result in the loss of your SC balance. It’s just a logistical hurdle to earn your prize.

Multiple ways to get help at Carnival Citi

Strong customer support is an important aspect of any social casino. Platforms that do not stand behind their products tend to limit contact methods. Luckily, Carnival Citi is a reputable social casino that offers many ways to reach customer support if needed.

Firstly, Carnival Citi has a strong Help and Frequently Asked Questions section that should provide answers to players’ most common questions. The next option is to try Carnival Citi’s 24/7 live chat feature. This method is considered the king of customer support options, and players can get assistance any time of day.

Would you prefer to speak with someone on the phone? There is a dedicated customer support hotline, but be aware that it is not available 24 hours a day. However, if you need help during normal business hours, this could be your best bet.

Lastly, Carnival Citi does offer a customer support email address, although we found response times to be more than 24 hours.

Regardless of what kind of assistance you may need as a social casino player, we are happy to report that Carnival Citi has many ways to get that help. Contrast that with a site like Sweeptastic Casino, which has only a Help page and email support, and Carnival Citi is a dream.

Sites like Carnival Citi

Social casinos are an increasingly popular segment of online gaming, attracting more players each week. The appeal of playing for free while having the chance to win cash prizes is unparalleled.

While Carnival Citi provides a strong social casino experience, it does have some competition. Notably, Carnival Citi lacks the option to play table games like blackjack and baccarat, a feature that some other social casinos do offer.

Here are a few other social casinos that players who like Carnival Citi may want to try.

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