Coin Expiration Policy (12 Months of Inactivity)

Your Play Perks Coins never expire as long as you stay active on PlayUSA.

However, if your account remains inactive for 12 consecutive months, your Coin balance may expire or be forfeited in accordance with the Play Perks Terms & Conditions.

This policy helps maintain fairness and system efficiency, ensuring that rewards remain available to engaged and active members.

1. What counts as ‘inactivity’?

“Inactivity” means there’s been no qualifying activity on your PlayUSA account for 12 continuous months.

Qualifying activity includes any of the following:

Logging into your PlayUSA account
Completing an eligible Coin-earning action (daily login, review, rating, etc.)
Redeeming Coins for a reward
Participating in a sweepstakes, raffle, or campaign
Updating your profile or dashboard

If none of these actions occur within a 12-month period, your account is considered inactive.

2. What happens after 12 months of inactivity?

If your account stays inactive for a full year:

Your Coin balance may be reset to zero
Any pending or unredeemed rewards may be canceled
Your account will remain open, but without accumulated Coins

You’ll still be able to log in and start earning again, but your previous Coin balance will not be restored.

Related help: Where to See My Coin Balance

3. Why Coins expire

Coin expiration ensures that the Play Perks system remains:

Fair — by keeping the active participants’ rewards current
Efficient — by clearing inactive balances from the platform
Compliant — with promotional program regulations for non-monetary rewards

This also helps prevent fraudulent “parking” of Coins across unused or duplicate accounts.

4. How to keep your Coins active

Staying active is easy! You can reset your inactivity timer by performing any eligible action, such as:

✅ Logging in to your PlayUSA account

✅ Completing a daily task or review

✅ Redeeming a reward

✅ Updating your profile

✅ Participating in a Play Perks campaign

Even a single login within a 12-month period keeps your Coins safe and your account in good standing.

Learn more: Daily Tasks and Streak Bonuses Explained

5. Notifications before expiration

PlayUSA may send reminder emails before your Coins expire, typically around the 10- or 11-month mark of inactivity.

These notices will encourage you to log in or complete an activity to prevent Coin loss.

Ensure your email notifications are enabled and up to date in your Profile Settings to avoid missing important alerts.

6. Reactivating an inactive account

If your Coins have already expired:

You can log back in at any time and resume earning new Coins.
Your account remains active — only the previous Coin balance is removed.
Unfortunately, expired Coins cannot be reinstated once they have been forfeited.
To start fresh, simply complete any eligible action (like a daily login or review) to begin earning again.

Related help: [How to Earn Coins: Complete Overview]

7. Program adjustments and changes

PlayUSA reserves the right to modify or update the Coin expiration policy at any time under the Termination and Changes section of the Play Perks Terms & Conditions.

Any updates will be announced via the PlayUSA website or email notifications.

Important notes

Coins are promotional only and have no cash value.
Coin expiration is based solely on account inactivity, not account age.
Expired Coins cannot be recovered once removed.
Users must remain active within 12 months to retain balances.

In summary

Your Play Perks Coins remain valid as long as you stay active on PlayUSA.

It only takes a moment to stay active — and it keeps your rewards right where they belong: with you!

Still need help? Contact us at help@playusa.com.