PlayStar Online Casino Review | An Honest Assessment
- 100 free spins after first $20 deposit
- More Live Dealer games (35) than BetMGM and Fanatics
- Max of 20 friends in refer a friend promotion can pay $1,000
My verdict on PlayStar Online Casino
Join the iconic man with the beard and the tuxedo at PlayStar Casino and see if you can become the next star of the show. The PlayStar Online Casino gives a welcome bonus to interested players that can lead to a whopping 500 spins that doesn’t require a promo code, but you do need to make three different deposits to get the full benefit.
PlayStar has a great variety of promotions for regular players, a selection of online slots that is over 1,000 and more table games than Harrah’s and Caesars Palace. The overall layout works, with easy access to special offers and the ability to search for games. There’s also the PlayStar Club where you can earn points towards rewards every time you play.
I was disappointed not to find any demo/trial mode enabled for the online slots and thought the welcome bonus was a touch complicated. There are also some deposit and withdrawal limits you should know about.
Come with me as I take you inside the PlayStar Casino and we find out what that man in the tuxedo is smiling about? My review will take you so close, you’ll be able to see each whisker on his chin.
My real experience testing PlayStar Online Casino
I spent days on the PlayStar Online Casino website and app. I always start by looking at basic functionality. Did the site download? Did the app? Did the geolocation software work (in this case it was a bit of an issue). Then I move on to how the site is laid out and start looking for the best games. I want slots with decent RTP rates, promotions that are legit and no crashes or bugs.
After all that, I grade PlayStar to give you the best insights on how to make the most of your time playing.
| Overall Score | 4.5 / 5 | Overall, PlayStar Online Casino hits the mark, but there are some quirks. No online banking? A $10 minimum withdrawal? But there’s a lot to like. |
| Sign-up Bonus | 4.4 / 5 | Yes, you can get 500 free spins, but only after three separate deposits, plus the bonus match comes with a 30x playthrough requirement. |
| Deposits and Payouts | 4.4 / 5 | No AmEx or Discover card is allowed for deposits. |
| Game Variety & Quality | 4.6 / 5 | I love the way the home page is laid out. The Search box is easy to find, 53 different Slingo games is a winner, but no Bonus Buy category. |
| Website / App Experience | 4.8 / 5 | The site and app were easy to use, and it breaks down how much cash you have as a bonus and as real money all in one spot. |
| Benefits for Existing Users | 4.8 / 5 | There’s a monster list of promotions for returning players, including scoreboards and prizes linked to blackjack wins and roulette. |
| Customer Support | 4.8 / 5 | A slight ding because live chat isn’t available 24-7, but our customer support experience was first rate. |
PlayStar Online Casino sign-up bonus | 4.5/5
The PlayStar Online Casino welcome bonus is for a player ready to make a commitment. The welcome offer is one of the biggest available anywhere, promising up to $500 back as a deposit match and 500 free spins on selected games (including Starburst and Divine Fortune Megaways), however, there are some hoops you have to jump through.
PlayStar Online Casino gives you 100 free spins once your first deposit of $20 has been made and you wager up to $20 on a slot, slingo game or instant tap. Then it gets complicated. Make a second deposit between $20 and $49 and get 25 free spins, deposit between $50 and $99 and get 75 free spins. To get 200 free spins, you must deposit $100 or more.
After you play $20 out of that second deposit you’re eligible for more free spins on your third deposit, with the same conditions, only getting 200 free spins with a deposit of $100 or more.
How did I use my PlayStar Online Casino sign-up bonus?
I made my deposit and used my 100 free spins on Cash Volt, because I’ve had some success with that game elsewhere. I hit one lucky spin out of the first 100 and won $10, which to me was delightful. The first game I played was Slingo Tetris, but the numbers weren’t good to me and I lost about 20 percent of my stake.
I bounced around with my deposit match playing some 88 Fortunes (95.93 RTP) Double Stacks (96.1) and Divine Fortunes Megaways (96.09). I couldn’t find a bonus buy game I liked – no White Rabbit Megaways – I was breaking even and then played some blackjack. I can tell by looking at my account that it’s very unlikely I will turn the bonus cash into withdrawable funds with the 30x playthrough.
Check the RTP rates of the eligible games before selecting which one to play with your free spins.
Is there a PlayStar Online Casino promo code?
There is no PlayStar Online Casino promo code, but when you sign in, you do have to click the bonus you want on the dropdown menu. The options are no bonus, or bonus. Always pick the bonus.
Key terms and conditions of the PlayStar Online Casino sign-up bonus
Your free spins are limited to a handful of games and are worth $0.10 a spin. They are valid for seven days. The welcome bonus comes with a 30x playthrough requirement, meaning if you deposit $1,000 to get the $500 bonus, you have to work through that $500 30x (meaning wager $15,000) to convert anything left to real cash.
Deposits and Payouts at PlayStar Online Casino | 4.4/5
There is no online banking option, which I can understand because it could be a security issue, but no Venmo is surprising. So is the $10 minimum withdrawal, because nothing is more frustrating than after a bad day at PlayStar and you just want to salvage some cash.
| PlayStar Online Casino Banking Options | Deposits Minimum | Average Deposit Time | Withdrawals Minimum | Average Withdrawal Time |
|---|---|---|---|---|
| Credit and Debit Cards (Visa and Mastercard) | $10 | Instant | $10 | 1-3 business days |
| Apple Pay | $10 | Instant | Not Available | Not Available |
| Prepaid Play+ | $10 | Instant | $10 | Immediately added to wallet |
| ACH e-check/VIP Preferred | $10 | Instant | $10 | 3-5 business days |
| PayPal | $100 | Instant | $10 | Within minutes |
| PayNearMe | Up to $500 | Instant | Not Available | Not Available |
| Wire Transfer | $5000 | Same business day unless received after 3:30 p.m. ET | $10 | 3-5 business days |
| Cash at Casino Cage (Oceans Casino) | $10 | Instant | $10 | Within hours |
Does PlayStar Online Casino have good deposit methods?
PlayStar Online Casino’s approved methods for deposits are standard. I like the convenience of the PayNearMe option – check for the fees for each transaction – and Apple Pay is usable for deposits, but not withdrawals.
You can also fund your account on a trip to Ocean Casino and Resort in Atlantic City by making a stop at the casino cage.
How quickly did my withdrawal from PlayStar Online Casino arrive?
I typically use Venmo for my online casino activities, so I was miffed that it wasn’t an option. In this case I used a debit card to fund my account. After my lucky break playing Cash Volt with my free spins, I initiated a withdrawal, which wasn’t easy. The withdrawal menu is under the three straight lines icon on the top left of the web page (on the app, it’s on the bottom left under the Menu tab). My debit card was credited with the withdrawal in 24 hours.
Deposits and Payouts at PlayStar Online Casino | 4.4/5
There is no online banking option, which I can understand because it could be a security issue, but no Venmo is surprising. So is the $10 minimum withdrawal, because nothing is more frustrating than after a bad day at PlayStar and you just want to salvage some cash.
| PlayStar Online Casino Banking Options | Deposits Minimum | Average Deposit Time | Withdrawals Minimum | Average Withdrawal Time |
|---|---|---|---|---|
| Credit and Debit Cards (Visa and Mastercard) | $10 | Instant | $10 | 1-3 business days |
| Apple Pay | $10 | Instant | Not Available | Not Available |
| Prepaid Play+ | $10 | Instant | $10 | Immediately added to wallet |
| ACH e-check/VIP Preferred | $10 | Instant | $10 | 3-5 business days |
| PayPal | $100 | Instant | $10 | Within minutes |
| PayNearMe | Up to $500 | Instant | Not Available | Not Available |
| Wire Transfer | $5000 | Same business day unless received after 3:30 p.m. ET | $10 | 3-5 business days |
| Cash at Casino Cage (Oceans Casino) | $10 | Instant | $10 | Within hours |
Does PlayStar Online Casino have good deposit methods?
PlayStar Online Casino’s approved methods for deposits are standard. I like the convenience of the PayNearMe option – check for the fees for each transaction – and Apple Pay is usable for deposits, but not withdrawals.
You can also fund your account on a trip to Ocean Casino and Resort in Atlantic City by making a stop at the casino cage.
How quickly did my withdrawal from PlayStar Online Casino arrive?
I typically use Venmo for my online casino activities, so I was miffed that it wasn’t an option. In this case I used a debit card to fund my account. After my lucky break playing Cash Volt with my free spins, I initiated a withdrawal, which wasn’t easy. The withdrawal menu is under the three straight lines icon on the top left of the web page (on the app, it’s on the bottom left under the Menu tab). My debit card was credited with the withdrawal in 24 hours.
PlayStar Online Casino game variety and quality | 4.6 /5
Players can get spoiled by the Golden Nugget and BetMGM who each offer over 3,000 online slots, but I always say how many games can you really play? 20? 50? So even though PlayStar Online Casino doesn’t have a ton of slots, they have more than enough. I also think PlayStar Online Casino should be the place for Slingo fans with 53 total Slingo titles available.
The number of table games and live dealer options (what PlayStar calls PlayStar live) is also on the low end, but there’s plenty of blackjack and roulette and some video poker options.
| Game Type | How Many? | Providers | Standout Game In The Category | Why Play It? |
|---|---|---|---|---|
| Total Slots | 1450 | Red Rake IGT PlayTech Light and Wonder | Million Christmas 3 | Get in the holiday spirit with Million Christmas 3 where Multiplier Elves boost your sack of presents and you can also play the Magic Portal mini-game feature. |
| Slingo | 53 | WhiteHat Gaming Play’N Go Bragg Everi | Slingo Berserk | Use the Lightning Hammer in Slingo Berserk as the wild symbol which lets you mark off any number in the columns. Activate the jackpot bonus and get a grid of coins with the chance to win 1,000x your bet. |
| Jackpots | 43 | RLX Gaming Netent Wizard Games ELK Studios | Bigger Catch Bass Fishing Jackpot Royale Express | Spend some time on the water with Bigger Catch Bass Fishing and land a big one. In addition to jackpots and free spins, there are fishing mini-games. |
| Table Games | 38 | AGS Hacksaw Gaming Red Tiger Design Works | Dragon Tiger | Bet on the Dragon, the Tiger or the Tie in this classic Dragon Tiger table game. Pick a side, the dragon or the tiger, and win if the side you pick shows the highest card. |
| Live Dealer Games | 35 | Evolution Wazdan Reel Play Inspired | Free Bet Blackjack | At Free Bet Blackjack, players can double on a 9, 10 or 11 without an additional bet, and the dealer awards a free bet next to your original wager. |
PlayStar Online Casino slots
The slot menu includes Huff N’ Lots of Puff, Breaking Bad and Cash Eruption, but I would have liked to see the categories a bit more refined. On the app, you touch the slots tab and then it breaks down into 31 “Top Slots” and “slot games” which was all 1,450. The favorites that I marked on the website didn’t translate over to the app.
Avid online casino players know that it’s nicer when the categories also have themes, like fishing games, Asian-themed, steppers or bonus buy. That’s something PlayStar Online Casino should work on.
PlayStar Online Casino table games
Under the Table and Card games tab at PlayStar Online Casino, you’ll find first person craps, first person American and Lightning roulette. I found six different video poker games, including five play and Jacks or Better. PlayStar Online Casino has more table games available than Caesars Palace and Harrah’s.
PlayStar Online Casino live dealer games
35 live dealer games at an off-peak period is a good number, it’s more than Fanatics and BetMGM. Watch some of the minimum bets here. I saw some blackjack live for $30 a hand, but there are also $1 options of power blackjack and free bet blackjack.
PlayStar Live is where you’ll find the game shows like Football Studio Live and Crazy Time. There were 25 blackjack games, including 18 in the blackjack pot, which is a unique jackpot concept where once 500 blackjacks have accumulated in the marked games, a random player gets a ticket for a $1,000 cash draw.
Top game providers at PlayStar Online Casino
I found over 30 different game providers at PlayStar Online Casino, including Netent (makers of the high RTP game BloodSuckers), IGT (who makes Texas Tea) and Evolution who handles almost all the live dealer games.
A diverse game provider catalog may not mean much to a casual player, but avid PlayStar Online Casino players know that good game providers are a barometer of the quality of the site.
What’s missing from the PlayStar Online Casino game collection?
I only found five Monopoly titles, which is small compared to other places (FanDuel has 16 Monopoly games). I also only saw three Instant/Lucky tap titles.
There are no NFL team tie-in games and not a lot of titles connected to movies or TV shows, aside from Breaking Bad. I didn’t see White Rabbit Megaways, which is one of my favorite bonus buy slots. The biggest thing missing is a daily free game that gives prizes such as free spins or a casino bonus.
PlayStar Online Casino website and app experience | 4.8 /5
In all my time using the website, I never had a game glitch or zonk out on me. I do knock the website a bit because the search box is along the top row of categories and blocks them from being seen.
But online casino players mainly want to know that the games load and work, and that you have easy access to making deposits. The PlayStar Online Casino website makes the grade there. The app is a bit more congested with lots of different small boxes on the screen, but all the games downloaded and played well for me.
Did I like the PlayStar Online Casino app?
I did like the app. You have to tap the home button on the app to bring up the search box on the app to find the game you’re looking for. There are four additional tabs at the bottom of the app, Menu, which links you to your account information. My offers, that’s where you find your free spins from the welcome bonus, promos, and deposit.
Benefits for existing users at PlayStar Online Casino | 4.8 / 5
Promotions and benefits is an area where PlayStar Online Casino really stands out. Players could opt into the Happy Holly Days promotion and wager $250 Monday through Thursday to qualify for a guaranteed gift prize on Friday, either $500 cash jackpot or a chance at VIP tickets for the NJ Devils or New York Giants.
Players can also opt for the $500,000 Mega Vault, play selected IGT slots (they’re marked with the words Mega Vault) and have access to random cash prizes up to $10,000. We already explained the Blackjack pot where players have a chance to win after 500 blackjacks have been hit, but there’s also the Red or Black Cash Splash for roulette promotion. All live roulette players who make 15 correct calls on red or black automatically earn a $25 cash bonus.
PlayStar Online Casino also has the refer-a-friend incentive where you send a friend an exclusive link to sign up and when they register, make a deposit and wager $50 you also get $50 in casino credit. There’s a max of 20 referrals.
Patrons become members of the PlayStar Club after their third deposit and earn PlayStar points with every wager. Players earn one PlayStar Club Point for every $5 wagered on slots and for every $10 wagered on table games, blackjack and roulette.
Here’s a breakdown of the PlayStar Club Benefits:
| Benefits | Level 1 (up to 250 points) | Level 2 (251-3,999 points) | Level 3 (4,000 to 14,999 points) | Level 4 (over 15,000 points) | Level 5 (Invitation Only) |
|---|---|---|---|---|---|
| Club Points | ✅ | ✅ | ✅ | ✅ | ✅ |
| Star Rewards | ✅ | ✅ | ✅ | ✅ | ✅ |
| Headline Promotions | ✅ | ✅ | ✅ | ✅ | ✅ |
| Daily Exclusive Games | ✅ | ✅ | ✅ | ✅ | ✅ |
| Birthday Bonus | ✅ | ✅ | ✅ | ✅ | ✅ |
| Weekend Table & Card Benefits | ✅ | ✅ | ✅ | ✅ | |
| Level Exclusive Promotions | ✅ | ✅ | ✅ | ✅ | |
| Weekly Cash/Bonus Back | ✅ | ✅ | ✅ | ✅ | |
| Points Boost | ✅ | ✅ | ✅ | ||
| Level Up Bonus | ✅ | ✅ | |||
| Exclusive Games & Tables | ✅ | ✅ | |||
| Priority Customer Service | ✅ | ✅ | |||
| Priority Withdrawals | ✅ | ✅ | |||
| Events & Hospitality Invites | ✅ | ||||
| Personal Account Manager | ✅ |
Will I keep playing?
Even though the welcome bonus is a bit complicated, I stuck it out to get the full 500 spins and will continue to build on that nest egg. I had some success at Hypernova Megaways and I can never pass up a good Slingo game. The regular promotions for the table games are also enough to bring me back.
I liked the PlayStar app, I have had no glitches and will definitely add it to my rotation of regular online casino sites that I visit.
Customer Support |4.8 /5
The PlayStar Online Casino has some of the best customer service practices I have ever seen. The live chat bot doesn’t trap you in limbo and keeps an option open to get help from a representative. When you call the phone number, a real person answers the phone.
I give the PlayStar Online Casino a plus in that it also makes it easy to access customer support – it’s under the menu tab, but do wish they had a social media presence either on X or Facebook to answer questions.
| Method | Does Harrah’s Online Casino have it? | How usable is it? |
|---|---|---|
| 💬 Live chat | Yes. From 9 a.m. to 1:30 a.m. ET | It was refreshing that you weren’t locked out of asking for help from the bot. |
| 📱 Phone | Yes; 973-756-3773 | I had a live person on the line in less than 90 seconds. |
| Yes. Support@PlayStar.com | Fair. We got a response in less than 24 hours. | |
| ❓FAQ | Yes | Very good. The key is to type in keywords like “bonus” or “promotion” to find the page you might need. |
My experience with PlayStar’s Online Casino customer support team
PlayStar is not my first online casino, but it was the first time I had to use a different type of geolocation software and, despite multiple attempts, I couldn’t get it to work on my Mac desktop. Under the error message was the live chat option and I was helped by “Joe” who instructed me on how to find the issue in my settings and toggle the switch to activate the software. He was quick, friendly and helpful. And I was able to jump in and play.
What are other players saying about PlayStar Online Casino?
After over 1,000 ratings on the App Store, the PlayStar Online Casino has 4.3 stars out of five. It has 3.8 stars out of five on the Google Play Store.
Here are some recent top reviews from the App Store.
Nice sign up offer, and promotions going forward. Good selection of games, pretty streamlined and has good graphics, won't slow your phone down, etc. The app has a very polished look, however the colors, while I appreciate them (blueish green/black) may need to be spiced up.
I enjoy this app and I believe that they could be side-by-side with the likes of MGM, Borgata, and DraftKings. My only complaint is that they need more variety in their slots.
How to withdraw money from the PlayStar app
Withdrawals at PlayStar are very straightforward. Just hit the ‘Withdraw’ button in the casino’s main menu to get started. You need to withdraw at least $10. At that point, PlayStar Casino takes around 24 hours to process the request. Once that is done, here are the methods available and the estimated times:
Estimated payout speeds (after PlayStar approval)
| Method | Typical time to receive funds | Notes |
|---|---|---|
| Cash at Cage (Ocean Casino AC) | Up to 24 hours for approval, then immediate pickup | Bring government ID; you’ll receive an approval email when funds are ready for pickup. |
| PayPal | ~1–2 days | Available if you’ve made at least one prior PayPal deposit; often the fastest non-cash option. |
| Play+ (prepaid / e-wallet) | ~1–3 business days | Funds load to your Play+ account; spending/ATM availability depends on the issuer. |
| ACH / VIP Preferred (bank transfer) | ~3–5 business days | Subject to bank processing windows and any additional verification. |
| Debit card | ~2–5 business days | Timing varies by card network and issuing bank. |
PlayStar Casino FAQ
No. There’s no promo code required. Register via an eligible link, then follow the on-site steps to claim.
100% match up to $500 + up to 500 free spins for new NJ players. Offer terms can change—always check the promos page before claiming.
The match bonus carries a 30x wagering with 30 days to complete; any winnings from the bonus spins carry a 1x playthrough. Most slots/Slingo/Instant Tap games contribute 100% toward meeting this requirement, but no other games contribute at all.
Yes. PlayStar is licensed and regulated in New Jersey by the NJDGE.
Expect an internal approval step (often up to 24 hours). After approval, typical timeframes are: PayPal/Play+ ~1–3 business days, debit ~2–5 business days, ACH/VIP Preferred ~3–5 business days, and Cash at Cage after approval email (pickup with ID).
Not at this time. The headline offer is the 100% deposit match + bonus spins, with no PlayStar code needed.
New Jersey only at this time.
PlayStar Casino at a glance
| Launched: | 2022 |
| License: | Regulated by the New Jersey Division of Gaming Enforcement (DGE) |
| Land-based partner: | Ocean Casino Resort, Atlantic City |
| Games: | 500+ (slots, jackpots, blackjack, roulette, baccarat, live dealer, slingo, instant win) |
| Welcome offer: | 100% up to $500 + up to 500 free spins (tiered across first deposits) |
| Min deposit to claim: | $20 |
| Promo code: | No PlayStar bonus code needed; Click to claim promo |
| Platforms: | iOS & Android native apps + mobile/desktop web |
