Thrillaroo added Caged Wilds most recently, with four more titles in the pipeline: Bean Bank Café, Frightening Hits, Mammoth Mayhem, and Jolly Jackpots. That’s a real, if modest, release cadence for a library this size, worth checking back on if you’re deciding between a shorter and longer membership.
Thrillaroo Review 2026: I Tested the Win-Win Guarantee
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Payout Speed
30 minutes via Instant Debit
Win Rate
Not published. Thrillaroo doesn't disclose RTP.%
Thrillaroo is a safe online casino
Thrillaroo will suit players who:
- Want to try real-money-style slots without risking a deposit they can't get back if they lose, thanks to the Win-Win Guarantee
- Are fine with a smaller, slots-and-keno-only library in exchange for that protection
- Like the idea of a private community (Discord-based) built around the games they're already playing
Thrillaroo is not available in your region.
On the "24/7" claim:
Thrillaroo's terms advertise 24/7 email availability with responses "as soon as possible" and within 12 hours. That's not really in tension with a 25-minute actual reply time. It just means you can always send an email, not that someone's always immediately on the other end. No roadblocks, dead ends, or bot loops came up anywhere during testing.
My verdict
Thrillaroo isn't a casino, and it says so itself: its own terms state plainly that it doesn't offer real-money gambling. What it actually is: a subscription product where you pay for 7, 30, or 3×30 days of access to a small library of slots and keno games, and if you end a membership period down overall, Thrillaroo refunds the difference to your Wallet. It calls this the Win-Win Guarantee, and after testing it, I think the name oversells it slightly, but the protection underneath is real.
I tried the free 7-day trial, which dropped me into both Chill Mode (free-play) and Thrill Mode (real money) with no payment info required. My first $5 Thrill Token purchase came with a 100% match, handing me 1,000 tokens to start. By the end of testing, my balance had fallen to 897 tokens. Support confirmed I was still $0.05 net positive overall, because the Win-Win Guarantee tracks lifetime wins versus wagers, not your visible balance.
The games themselves are the weak link: 89 titles, all slots and keno, with no RTP published anywhere. Payouts moved fast once I had a balance worth withdrawing, and support was slow to reach by email but genuinely helpful once I got a reply. If you want a low-stakes way to try real-money-style play without the usual downside, Thrillaroo delivers that. If you want the breadth of a standard online casino, it won't be enough.
Quick Tip
The Win-Win Guarantee only protects your wagering activity, not your membership fee. It's calculated over your account's full lifetime, not reset each billing period. Read that fine print before assuming "I can't lose."
My real experience testing Thrillaroo
I tested Thrillaroo over several days from New Mexico, starting with the free 7-day trial and later following up to complete a real withdrawal. I played slots and Keno in both Chill Mode and Thrill Mode, purchased Thrill Tokens for $5, contacted customer support with a real account-specific question, and once my redeemable balance cleared Thrillaroo's $10 withdrawal minimum, I requested a real payout and timed it.
Quick-facts summary
| Overall score | 3.8 / 5 |
|---|---|
| Welcome offer | Free 7-day trial + First Buy Offer (100% match up to $20) |
| Promo code | None needed |
| Min purchase | $5 (Thrill Tokens) |
| Payout speed (tested) | 30 minutes via Instant Debit |
| Eligible states | 26 states + DC, including New Mexico |
| Regulator / license | None found. Thrillaroo's own terms state it isn't real-money gambling; see Trust & Legal |
| Best for | Slots players who want loss-back protection over game variety |
| Last verified | October 2026 |
Evidence of testing
Free trial started
I started the 7-day free trial with no payment info required.
First Buy Offer claimed
I bought 500 Thrill Tokens for $5 and saw the full 100%-match tiers before paying.
Switched to real money
I moved from Chill Mode into Thrill Mode to start real-money play.
Win-Win Guarantee checked
My balance had dropped, but the Win-Win Guarantee showed no value owed.
Withdrawal requested
I requested a $25.17 withdrawal via Instant Debit once my Wallet balance cleared the $10 minimum.
Identity re-verified
Withdrawal triggered a second ID check: a selfie match, processed in about 3 seconds.
How we test every review
How We Test Every Review
Every review follows the same 6‑step testing process to ensure accuracy and fairness.
Account Setup
Sign up & verify
Deposit & Bonus Check
Fund account & claim offers
Gameplay Testing
Min. 1 hour across genres
Customer Support Check
Live chat & email
Withdrawal Test
If possible with $20 budget
Scoring & Review
Score and publish review
Testing must span at least two hours across multiple days to verify accuracy.
Every PlayUSA review starts the same way: create a real account, put real money on the table, play for real, try to get that money back out, and ask customer support a real question. No shortcuts, no hypotheticals. For Thrillaroo specifically, that meant adapting the deposit step to the product's actual structure: a $5 Thrill Token purchase instead of a standard casino deposit, since Thrillaroo doesn't take deposits in the traditional sense.
See how we calculate every score on this page: playusa.com/about/review-process
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Sign-Up Bonus | 3.9 / 5
100% match on your first Thrill Token purchase, up to $20. Spend $5, get 1,000 tokens total. Spend the full $20, and (per Thrillaroo’s own scaled structure) you’d get 4,000 tokens total.
Thrillaroo doesn’t run a welcome bonus the way a typical real-money casino does. There’s no deposit-match-and-clear-the-wagering-requirement structure here at all. What it has instead is the First Buy Offer, plus the Win-Win Guarantee sitting underneath every dollar you wager afterward. Both matter more to whether this is worth your time than any single number does.
How the first buy offer actually worked
I purchased 500 Thrill Tokens for $5. The First Buy Offer screen showed the full tiered structure clearly before I paid: $5 for 1,000 tokens, $10 for 2,000, or $20 for 4,000, all 100% matches.
An $0.18 admin fee brought my actual charge to $5.18, and the tokens landed instantly. Right after payment, a second screen confirmed the 500-token match had been credited, bringing my total to 1,000. Those bonus tokens come with one real string attached: Thrillaroo calls them Restricted Thrill Tokens, and they need to be played through once (1x) before they're withdrawable.
That's a notably light requirement compared to the 10x-30x wagering multipliers common on standard casino welcome bonuses. The catch, and it's a real one: the promotional tokens themselves never count toward your Win-Win Guarantee balance. Only winnings generated from playing them do.
The win-win guarantee, in plain terms
This is Thrillaroo's real differentiator, and it's not scored directly here, since nothing in a normal welcome-bonus framework measures it. But it shapes the whole value proposition, so it belongs in this section.
At the end of each subscription period, Thrillaroo compares your total lifetime Thrill Mode wins against your total lifetime wagers. If you're down overall, it credits the difference to your Wallet. If you're up, or break even, you see nothing, which is exactly what happened to me.
My visible Thrill Token balance dropped from 1,000 to 897 over the course of testing, including a documented 20-token slot wager that returned just 5 tokens. I assumed that meant I was down. I wasn't: a support rep checked my account directly and confirmed I was $0.05 net positive overall, once lifetime wins and wagers were actually totaled up.
Two details are easy to miss:
- The guarantee is calculated over your account's full lifetime, not reset every membership period.
- Your subscription fee itself is never covered by a refund. Only your in-game wagering activity is.
Is it good value?
As a new player, yes, with an asterisk. I could try both Chill Mode and Thrill Mode through the free 7-day trial without paying anything upfront, then doubled my first real-money purchase for $5. The Win-Win Guarantee adds a genuine layer of downside protection on top of that. What keeps this from a higher score is how much explaining it needs: Thrill Tokens, your redeemable balance, the Wallet, and the Win-Win Guarantee are four separate things tracked separately, and I had to contact support just to understand why my own account showed what it showed.
Why Sign-Up Bonus scored 3.9/5
The Speed pillar maxed out (tokens landed the moment payment cleared), and the Playthrough pillar scored high thanks to a 1x rollover on the promotional half, among the lightest terms we’ve tested in this vertical. Headroom landed at the category floor, since a $20 cap is modest next to welcome offers worth hundreds or thousands of dollars elsewhere. This score would climb if Thrillaroo raised that cap; it holds steady as long as the terms stay this light.
Game variety and quality | 3.1 / 5
Thrillaroo's library is small and specific: slots and Keno, full stop. No table games, no live dealer, no video poker, no game shows. That's a deliberate product choice, not an oversight, and it's worth saying plainly rather than treating it as a hidden flaw.
What's actually in the lobby
I counted 89 playable games on the date I checked: 86 slots and 3 Keno titles. Nineteen of those slots sit in a "Classics" category with a simpler, old-school visual style, though the underlying gameplay mechanics look the same as the rest of the library. The newest addition was Caged Wilds, with four more titles marked "Coming Soon": Bean Bank Café, Frightening Hits, Mammoth Mayhem, and Jolly Jackpots. That's a real, if modest, pace of library growth for a product that soft-launched in March 2026.
Titles I actually played in Thrill Mode included Chomp Challenge, Disco Samurai, Fin Fortunes, Viking Verse Lockdown, and the Fate & Fortune Keno title.
Game development is uncredited across the board. I didn't find a named studio behind any individual slot or Keno title, and Thrillaroo's own terms don't name one either.
The RTP problem
Here's the category's real weak point: Thrillaroo doesn't publish RTP for any game we checked, including the top titles in its own Hot/Trending section. That matters more here than on a standard casino review, because Thrillaroo's own marketing leans on a "zero house advantage" claim, and without a single published RTP figure anywhere in the client or the terms, there's no way for a player to actually check that claim against anything.
Win Rate Tip
Normally, this section walks through the average RTP across an operator's top 15 slots. We can't do that here. Thrillaroo doesn't disclose RTP for any game in its library, in the client or in its terms. That transparency gap is itself a real finding, and it's factored directly into this category's score rather than left out of it.
Where this leaves the library
Chill Mode works well as the free-play equivalent, covering what looks like the same game library as Thrill Mode, and it's easy to find, a clear plus for anyone who wants to try before spending anything. Chill Points never cost real money to refill, either: tapping "Add Chill Points" triggered an "It's on the house" message rather than a purchase screen.
But for a reader comparing this to a standard real-money casino's library, the honest comparison is stark: no table games, no live dealer, no video poker, and a library size (89 titles) that's a fraction of what most licensed operators carry. If you're strictly a slots-and-Keno player, there's enough here to hold your attention. If you want breadth, look elsewhere.
Why Game Variety and Quality scored 3.1/5
Total game count and the confirmed absence of table games and live dealer both land at the lower end of our scale, which is expected for a product this size and by design. The real drag is RTP: with no published figure anywhere, we scored this pillar against our standard industry baseline and then applied an additional deduction specifically for the lack of disclosure. This score moves up the moment Thrillaroo publishes real, per-game RTP figures. Nothing else in this category is likely to change much without a genuinely larger library.
Payout speed and reliability | 4.7 / 5
Getting money in
Visa and Mastercard are the only purchase methods I found. A $5 Thrill Token purchase carried a flat $0.18 admin fee (a $5.18 total charge), and the tokens were playable the moment payment cleared.
No delay, no pending state, no surprise second fee.
Getting money out
Three withdrawal options are available: Instant Debit, Bank Transfer, and Instant Bank Transfer. Thrillaroo states that standard ACH processes each business day, while Instant Debit and Instant Bank Transfer process within 30 minutes, including weekends and holidays.
Here's where it gets genuinely interesting: your playable Thrill Token balance and your withdrawable Wallet balance are two separate things. Winnings have to be transferred from tokens into the Wallet before they can be withdrawn, and the withdrawal screen's preset amounts start at $10, which turned out to be a real, enforced minimum.
On a first pass, a $5.05 Wallet balance wasn't enough to submit a withdrawal at all, even entering a custom amount. On a follow-up pass, once the Wallet balance reached $25.17, withdrawal went smoothly: the screen offered Instant Debit, Instant Bank Transfer, and Bank Transfer, with presets starting at $10 and a custom-amount field.
The confirmation named the processor directly: AptPay Instant Debit, "usually complete within 30 minutes." It landed in exactly that window. Verifying identity for the withdrawal took one extra step beyond the purchase-time check: a photo ID upload and a quick selfie match, processed in about 3 seconds, plus a second SMS code.
Fees and friction
The only fee anywhere in this category is the $0.18 admin charge on token purchases. No fee was ever disclosed or charged on the withdrawal side. No extra documentation was demanded that hadn't already been requested, and no payment method failed or was declined during testing.
Why Payout Speed and Reliability scored 4.7/5
A confirmed 30-minute withdrawal easily clears our sub-1-hour speed threshold, and the $10 minimum, while real, is squarely in line with what we see across this vertical. The only thing holding this back from a perfect score is a narrower rail selection than the biggest standard casinos offer: three withdrawal methods is solid, not exceptional.
UX & responsible gaming | 3.4 / 5
Thrillaroo is pleasant on desktop and genuinely rough around the edges on mobile. Its Responsible Gaming toolkit, while not absent, is thinner than what we'd expect from a standard real-money casino.
Desktop and mobile
The desktop lobby is clean, with simple category filters (All, Favorites, Slots, Keno) and no dedicated search bar. That's a real omission in the abstract, but one that barely matters with only 89 games to browse. Background music plays automatically on page load, which felt mildly intrusive; it's easy enough to turn off once you find the "Turn Sound Off" option in the hamburger menu, but it shouldn't be the default experience at all.
Mobile is where this falls apart. There's no native app. Thrillaroo runs entirely through a mobile browser, saved to your home screen as a shortcut.
The in-game menu is small and unclear, exiting a game isn't obvious, and I accidentally logged myself out trying to close one. Several screens and games aren't optimized for portrait orientation and work noticeably better rotated horizontally. Since there's no app to rate, there's no iOS or Google Play listing here. This is purely a mobile-browser product today.
Account security and verification
Login uses standard email and password. A "Remember Me" option exists but didn't work consistently, logging me out after periods of inactivity. There's no biometric login option and no two-factor authentication anywhere in the account.
Identity verification doesn't trigger at registration. It triggers at your first Thrill Token purchase, requiring your name, address, phone number, and the last four digits of your SSN, followed by a verification code that arrived immediately. No document upload was required at that stage.
A second, more thorough check showed up later, at withdrawal: a photo ID upload and a selfie match.
The selfie check itself processed in about 3 seconds, followed by a second SMS code. No crashes, freezes, or load errors came up anywhere during testing.
Responsible gaming: one real tool
| Tool | Status |
|---|---|
| Deposit / spending limits | Not offered |
| Session time limits & reality checks | Not offered |
| Play Break (cool-off) | Self-service: Account → Play Break, blocks both Chill and Thrill Mode for 1 day, 1 week, 1 month, 3 months, or 6 months |
| Permanent account closure | Support-only. No self-service option; handled by emailing customer support |
| RG education hub | Not offered |
| Third-party RG certification | Not offered |
Play Break is the one genuinely good tool here, and the range of durations is solid.
But it's the only one. There's no persistent footer while logged in, no visible problem-gambling helpline anywhere I could find during normal navigation, and no activity or session reminders of any kind. I had to actively dig through account settings to find Play Break at all.
Responsible Gaming assessment
Thrillaroo clears the bar for a genuinely useful self-service cool-off tool, but stops there. No deposit or loss limits, no session reality checks, no education hub, and no visible helpline during logged-in use is a thin toolkit for a product whose whole pitch involves real-money wagering, even with the Win-Win Guarantee’s downside protection layered on top. This is an area with real room to grow before it matches what standard regulated operators are required to provide.
Why UX & Responsible Gaming scored 3.4/5
Clean desktop navigation and no crashes anywhere during testing helped here, but the lack of a native app meant scoring this category against our standard app-rating inputs required a one-off substitution (see our How We Rate page for the full methodology), and a Responsible Gaming Tools count of just 1 out of 8 pulled the score down meaningfully. Fixing mobile’s exit/navigation friction and adding even two or three more RG tools would move this into the 4s.
Customer support | 3.9 / 5
| Channel | Live? | Notes |
|---|---|---|
| Email (support@thrillaroo.com) | Yes | Immediate auto-confirmation, ~25-minute human reply |
| Live chat | No | An AI agent called Winbot is announced as "joining the team soon," not live yet |
| Phone | No | Not found |
| FAQ / Help Center | Self-serve only | Not enough depth for a specific account question |
Email is the only live channel today, and that's the category's real limitation.
There's no way to get an immediate answer while you're actively playing. But the one reply I got back more than made up for the wait in quality.
I emailed support asking why my Win-Win Guarantee display still showed dashes even though my visible Thrill Token balance had dropped. A rep reviewed my actual account and told me I was $0.05 net positive overall. The Win-Win Guarantee only displays a value when an account is net negative on a lifetime basis, which mine wasn't. That's a real, account-specific answer, not a copy-pasted restatement of the terms page.
Why Customer Support scored 3.9/5
The email reply landed well under our fast-response threshold, and the transparency bonus is earned outright: support used real account data, not boilerplate. The only thing holding this back from a higher score is the total absence of a live channel; email-only support, however good, can’t match an operator offering a real synchronous live chat alongside it.
Benefits for existing users | 3.7 / 5
Thrillaroo doesn't run a points-and-tiers loyalty program. Whatever ongoing value exists here is built directly into the membership tiers themselves, plus one genuinely unusual addition.
The community hub
The standout feature in this category is Thrillaroo's Community Hub: a members-only private Discord server. Thrillaroo describes it as offering members-only livestreams, merch-store access, exclusive art and sound-pack downloads, game updates and sneak peeks, community chat, and insider newsletters.
You connect an existing Discord account or create one through the Community tab. It's an unusual approach to player retention for this vertical, and it gives a membership some personality beyond just unlocking Thrill Mode access, though most of what it offers is experiential rather than directly worth dollars.
Win wheel and merch discount: partially confirmed
We confirmed this promo is real and on-platform, not just an Instagram ad: a captured screen states plainly that every paid membership starts with a spin, and every spin returns at least the price of that membership back.
What we still can't confirm firsthand is the exact prize range or how it scales across the three tiers; triggering a real spin requires an active paid membership, which this round of testing didn't include. Merch-store discount percentages by tier are in the same spot: real, per Thrillaroo's own materials, but not independently verified on-site.
Recurring promotions
Instagram has advertised a limited-time "Win 1-3x Your Membership" prize-wheel promotion, and it also appears on-platform as a popup right after choosing Chill Mode. Beyond that, we didn't find a recurring cashback program, tournaments, leaderboards, or a refer-a-friend offer. There's no separate invite-only VIP program beyond the three membership tiers.
Why Benefits for Existing Users scored 3.7/5
The Community Hub is a real, distinctive engagement mechanic that most operators in this vertical don’t offer at all, which helps the score. It’s held back by a genuinely thin promotional calendar and by Win Wheel and merch-discount value we couldn’t independently confirm this round. Both would need a paid-tier test to feed into a future score update.
Latest Updates on Thrillaroo
Is Thrillaroo legit? Legal, licensing & security
The short answer
Thrillaroo is honest about one thing upfront: its own terms state plainly that it does not offer real-money gambling. That's not spin. It's the actual legal position the product operates under, and it's the reason you won't find a state gaming license or regulator attached to it the way you would with a licensed real-money casino.
Entity and ownership
Thrillaroo Inc. is organized in Barbados. Multiple third-party sources report a connection to Woopla Inc., the company behind Funzpoints, but we didn't find primary-source documentation confirming Woopla as Thrillaroo's parent company, so treat that link as reported, not confirmed. Thrillaroo soft-launched in March 2026.
Licensing and regulation
No standard state gaming license, regulator, or license number could be confirmed anywhere. Third-party sources describe Thrillaroo's structure variously as social gaming, sweepstakes-adjacent, or an alternative subscription-gaming model. Thrillaroo's own terms simply state it isn't real-money gambling, without naming an alternative regulatory framework in detail.
Where it's live
Thrillaroo is currently available in 26 states plus DC: California, New York, Louisiana, Maryland, Montana, Idaho, Maine, Indiana, Washington, Wyoming, New Mexico, North Dakota, South Dakota, Nebraska, Tennessee, West Virginia, South Carolina, Delaware, New Hampshire, Rhode Island, Vermont, Alaska, Hawaii, DC, Pennsylvania, and Massachusetts. We confirmed live access from New Mexico firsthand: registering, verifying identity, purchasing Thrill Tokens, and wagering in Thrill Mode all worked without issue. Thrillaroo doesn't publish this list itself on-site — third-party lists we checked were demonstrably incomplete, most omitting New Mexico despite it clearly being live.
Security and fairness
HTTPS encryption is in place. We didn't find any named independent RNG or game-fairness certification (GLI, BMM, eCOGRA, iTech Labs, or similar) anywhere on the site. Player-funds segregation (whether balances are held in a protected trust account separate from operating funds) isn't disclosed either way. Two-factor authentication isn't offered.
Age and tax
The minimum age is 18, stated generally rather than varying by state. Because Thrillaroo doesn't classify its own product as gambling, we didn't find a published W-2G threshold or other standard gambling tax-reporting disclosure, worth knowing if you're used to that paperwork from a licensed casino.
Regulatory and legal history
Thrillaroo soft-launched in March 2026. As of our last check, we found no confirmed regulatory fines, suspensions, consent orders, lawsuits, or reported data breaches. A September 2026 Trustpilot reviewer publicly alleged the Win-Win Guarantee's lifetime calculation was misleading and said they'd filed complaints with the FTC and BBB. We found no evidence of resulting agency action. Thrillaroo's U.S. trademark application received a routine Notice of Allowance in September 2026, which is a standard part of the trademark process, not a regulatory enforcement action.
How Thrillaroo compares
| Thrillaroo | Pulsz | BetMGM | |
|---|---|---|---|
| Model | Subscription membership + loss-back guarantee | Sweepstakes-style, dual currency (Gold Coins / Sweeps Coins), no purchase necessary | Standard real-money casino, deposit-and-play |
| Game library | 89 titles, slots and Keno only | Primarily slots | 4,300+ titles in New Jersey, including table games and Evolution-powered live dealer |
| Downside protection | Win-Win Guarantee refunds net lifetime losses (membership fee excluded) | None. Standard sweepstakes redemption model | None. Standard wagering risk |
| State availability | 26 states + DC; New Mexico confirmed live firsthand | Broader, sweepstakes-model availability in most US states | Licensed state-by-state, typically narrower than sweepstakes-model products |
| Best for | Slots players who want real stakes with a safety net | Players who want sweepstakes-style play with broad state access | Players who want the widest possible game selection and don't mind standard deposit risk |
If you want the widest possible game library and don't need loss-back protection, BetMGM is the more traditional, much larger option. If you want a free-to-play sweepstakes model with broad state availability, Pulsz fits that need more directly than Thrillaroo's paid-membership structure does. Thrillaroo's real niche is the middle ground: real stakes, a small library, and a genuine, if limited, guarantee against losing more than you put in.
Final verdict
Thrillaroo will fit players who:
- Want to try real-money-style slots without the usual all-or-nothing downside, thanks to the Win-Win Guarantee
- Are fine with a small, slots-and-Keno-only library in exchange for that protection
- Like the idea of a private community built around the games (the Discord-based Community Hub)
- Don't mind an email-only support channel in exchange for genuinely knowledgeable responses
Thrillaroo won't fit players who:
- Want the breadth of a standard online casino: table games, live dealer, video poker, and hundreds or thousands of titles
- Need an immediate, real-time support channel while actively playing
- Prefer a fully native, polished mobile app experience
- Want published RTP figures before committing real money to a game
One-line verdict: Conditionally recommended. A legitimate option for slots players specifically drawn to the Win-Win Guarantee's loss-back protection and the Community Hub, provided you're comfortable with a small library, no published RTP, and email-only support.
Frequently asked questions
Thrillaroo is a real, operating product (Thrillaroo Inc., organized in Barbados) that’s been live since March 2026, with no confirmed regulatory actions, fines, or data breaches against it. Its own terms state it doesn’t offer real-money gambling, so it doesn’t carry a state gaming license the way a licensed real-money casino does. That’s a different legal category, not a red flag by itself, but worth understanding before you play.
Yes. We confirmed a real withdrawal via Instant Debit in 30 minutes, in line with Thrillaroo’s own stated timeframe. The withdrawal minimum is $10, and winnings have to be transferred from your Thrill Token balance into your Wallet before they’re withdrawable.
Thrillaroo is currently available in 26 states plus DC, including New Mexico, where we confirmed live access firsthand.
A $5 Thrill Token purchase, which comes with a 100% match (up to $20 total spend) under the First Buy Offer. The free 7-day trial itself requires no payment information at all.
A free 7-day trial covering both Chill Mode and Thrill Mode, plus a First Buy Offer matching your first Thrill Token purchase 100%, up to $20.
Some third-party sources report a connection between Thrillaroo and Woopla Inc., the company behind Funzpoints. We didn’t find primary-source documentation confirming that relationship, so we’re treating it as reported, not confirmed.
Thrillaroo is live!
Not live.
