BigPirate Casino Review | My Real Testing Experience

My verdict on BigPirate Casino

BigPirate Casino may still be relatively new, but it has all the hallmarks of a remarkable social casino. It boasts plenty of fun games, regular bonuses, a smooth prize redemption process, and more.

Most notably, BigPirate Casino has a decent sign-up bonus of 20,000 Gold Coins, 2 Diamonds, and 2 Rum Coins. Moreover, you get two discount offers on your first coins package purchase: $9.99 for 250,000 GC, which comes with free 25 Diamonds, 1 Rum Coin, and 1 Claw Coin, or 2,000,000 GC for $99.99, which also comes with free 200 Diamonds, 10 Rum Coins, and 5 Claw Coins. You can also claim regular promos for existing users, including daily login bonuses.

BigPirate also has an impressive selection of games. I counted more than 1,600 unique titles across different categories. The selection includes slots, table games, live-dealer games, and specialties like bingo and scratch cards. All the games are sourced from leading software developers, including NetEnt, Evolution Gaming, Booming Games, Playson, and more. To this end, the games are fair and boast flawless quality and innovative features.

Besides enticing bonuses and exciting games, everything else at BigPirate Casino also checks out. Most notably, the website is neat, smooth, and has a mobile-responsive design for players who prefer gaming on the go. Moreover, prize redemptions are smooth and relatively fast, taking one to three days to clear. Customer support is available 24/7 and resourceful enough to handle any issue. Overall, BigPirate Casino checks all the right boxes.

Real BigPirate review: Write your own

My real experience using BigPirate Casino

I am always thorough when testing a sweepstakes casino for review. To this end, I make sure to use every feature on the site to get a real feel of how it works. I always start by signing up and claiming the available welcome bonus. Next, I use my welcome bonus to play as many games as possible across all available categories. I play with Gold Coins as well as Sweeps Coins, and, if possible, I try to redeem my coins for prizes. Last but not least, I also browse the website on both desktop and mobile to see whether it is fast and user-friendly.

I did all that with the BigPirate Casino website, and I am quite impressed by its overall performance. Here’s how I rate this new sweeps casino’s various features:

BigPirate Casino sign-up bonus | 4.2 / 5

Signing up as a new player on BigPirate automatically earns you 20,000 Gold Coins, 2 Diamonds, and 2 Rum Coins. Notably, the Diamonds function just like standard Sweepstakes Coins, while the Rum Coins are an on-site token. I think the offer is fair, although some social casinos like WOW Vegas offer more Gold Coins.

Besides the sign-up bonus, new players also get discounts on their first purchase. You can buy the 150% Extra package of 250,000 Gold Coins for only $9.99 and get 25 Diamonds, 1 Rum Coin, and 1 Claw Coin for free. Alternatively, you can purchase the 100% Extra package of 2,000,000 Gold Coins for $99.99 and get 200 Diamonds, 10 Rum Coins, and five Claw Coins for free. That’s a lot of coins to let you explore as many games as you’d like, and you get plenty of Diamonds to play for real prizes.

How did I use my BigPirate Casino sign-up bonus?

I was delighted to receive my welcome bonus and started using it right away. I used the Gold Coins first just to get a feel of how the games work. I played a few popular slots, including Gonzo’s Quest 2, Le Bandit, Buffalo Power, and more. I also tried my hand at poker and blackjack, although I’m not a big fan of table games. Moreover, I spent quite some time in the specialties section playing games like Snow Scratcher and Happy Scratch.

I reserved my two Diamonds for my favorite slots in the selection, including Gonzo’s Quest II. I must have gotten carried away, as I depleted my GC and Diamonds quite quickly, despite winning a few times.

Prize likelihood at BigPirate Casino | 4.5 / 5

BigPirate is a credible casino that guarantees fair play on all of its games. All games are sourced from respectable software developers. Moreover, they use audited Random Number Generators (RNGs) to make sure that outcomes are random. To this end, everyone stands a fair chance of winning – you just need some luck and a good strategy.

You can play for fun using Gold Coins. Alternatively, you can up the ante and play for real prizes using Diamonds, which work like Sweepstakes Coins. Indeed, Diamonds are redeemable for cash prizes – you get $50 for 50 Diamonds. However, you must fulfill a 1x playthrough requirement before redeeming your Diamonds.

There are several payment methods for redeeming cash prizes, including Visa, MasterCard, Apple Pay, and Bank Transfer, and processing times across all methods range from 1 to 3 business days. Notably, you may need to complete a verification check for every prize redemption application.

Did I redeem real prizes from my SC winnings?

Unfortunately, I didn’t win enough Diamonds to redeem real prizes. Nevertheless, I checked out how the prize redemption process works, and I must admit that it’s reassuring. The requirements are quite fair, as you only need 50 Diamonds to redeem cash prizes. In contrast, some casinos have a minimum requirement of 100 SC. I hope to win enough Diamonds to make a prize redemption application ASAP.

Website and app experience of BigPirate Casino | 4.0 / 5

The BigPirate website has an intuitive, overall user-friendly design. The UI is neat and feels compact, which makes it easy and enjoyable to navigate. What’s more, the layout is clean, making it easy to sift through the numerous game titles. There’s also a search feature to help you find specific titles, which I find convenient, considering there are 1,600+ games to browse through.

Notably, BigPirate doesn’t have a downloadable mobile app for Android or iOS devices at the moment. However, the website is mobile-responsive and feels compact on mobile, which I found very convenient if you prefer playing on the go.

What purchase methods does BigPirate Casino accept?

You can use various popular payment methods to purchase Gold Coins if you run out, including:

• Visa
• MasterCard
• Apple Pay

The minimum purchase amount on all methods is $3.99. Your coins will be credited to your wallet immediately after authorizing the transaction.

Did I like the BigPirate Casino app?

As I mentioned, BigPirate doesn’t have a downloadable app for mobile users. However, its compact mobile website works and feels much like a dedicated app. It is mobile-responsive, which means that the interface automatically changes to fit your particular device’s screen. Moreover, the menu shifts, making it easier to navigate. Most importantly, all games are mobile-compatible, meaning that you can play any game you like on the go.

If you’re looking for the best sweepstakes casino app, I typically recommend Crown Coins Casino.

Benefits for existing BigPirate Casino users | 4.0 / 5

The 20,000 Gold Coins, two Diamonds, and two Rum Coins from the sign-up bonus only go so far. Fortunately, BigPirate Casino has plenty of ongoing offers for existing players. Many of the offers are easy to claim and quite generous. For example, you get offers just for logging into your account every 24 hours. Moreover, some of the offers are based on challenges and tournaments to make things more interesting.

Take a look at the various benefits for existing players at BigPirate Casino:

Daily login bonus

Every day brings a new opportunity to win 10,000 Gold Coins and 1 Rum Coin, which you can claim by simply logging into your account. While there are social casinos with bigger login bonuses, 10,000 GC is plenty to work with if you moderate your bet amounts. The Rum Coins are also handy, as you can convert them into free spins or credits for the Claw machine. However, it’s disappointing that the offer doesn’t include Diamonds, which you need when playing for real prizes. The offer renews every 24 hours.

Purchase bonuses

You have the option to purchase more Gold Coins when the free ones run out. Coin packages here are discounted, and you even get Diamonds, Rum Coins, and Claw Coins for free with every purchase.

Challenges

There are plenty of challenges with enticing rewards. For example, you can get 10,000 Gold Coins if you manage ten wins. Moreover, you get 100,000 Gold Coins for spinning at least 200 times in a single session.

Tournaments

Are you a slot enthusiast? You can win thousands of GC and hundreds of Diamonds by participating in daily and weekly tournaments. For example, the weekly tournament has a prize pool of 1,000 Diamonds, with the winner getting 350 Diamonds. Notably, the tournaments are based on some of the most popular slots.

Rum Coins

Rum Coins are redeemable for free spins or credits for the Claw machine. There are various ways to get them, such as logging into your account every day or purchasing coin packages. You also get one Rum Coin for every 10 Diamonds you use.

Claw machine

Playing the claw machine gives you opportunities to win free spins and Diamonds. You can activate the machine using Claw Coins, which you get by purchasing coin packages or converting your Rum Coins.

Mail-in requests

You can send a handwritten letter to BigPirate to get at least two Diamonds for every letter received. You can send as many letters as you like, and there’s no need to add a postal request code.

BigPirate Casino game selection and quality | 4.5 / 5

BigPirate Casino has an impressive selection of more than 1,600 games. What’s more, the collection keeps expanding, as there’s even a dedicated category for new game additions.

The game collection here is diverse. As usual, most of the games are slots – 1,566 free slot games to be precise. They come in various designs and playstyles, ranging from classic 3-reel slots to modern slots with innovative features like bonuses and cascading reels. Notably, the slots are divided into categories based on type, including Jackpots and Bonus Buys. You’ll find popular titles like Gonzo’s Quest, Buffalo Hunter, and more.

Besides slots, there are 31 types of table games. They include blackjack, poker, roulette, baccarat, and more. Moreover, they come in different variations to suit different preferences. For example, blackjack players can choose between American Blackjack, Diamond Blackjack, 360 Blackjack, and other variations. Roulette, poker, and baccarat also come in different variations.

There are also plenty of live games here if you’re looking for a more engaging, immersive experience. I counted 89 titles in total. They include various table games hosted by professional dealers via real-time video feeds. Additionally, you can play game shows like Dream Catcher.

Finally, you can also enjoy a few specialties, such as bingo and scratch cards. There are ten titles in total, all from Hacksaw Gaming.

BigPirate Casino sources its games from 24 leading software providers, including notable brands like Evolution Gaming, Playson, and Hacksaw Gaming. To this end, all the games boast flawless quality.

Game type	How many games	Providers	Standout game in the category	Why you’ll like it
Slots	1,566	Novomatic, Playson, Hacksaw Gaming, 3 Oaks Gaming, Nolimit City, Spinomenal, Betsoft, NetEnt, Onlyplay, Ela Games, MEGA, Big Time Gaming, Booming Games, Shady Lady, Expanse Studios, Platipus, Reel Riot		Enjoy limitless multipliers and massive payouts of up to 15,825x.
Jackpots	144	Playson, Onlyplay, Spinomenal, Penguin King, Betsoft, 3 Oaks Gaming		Immerse yourself in 3D graphics and take advantage of the game’s high RTP.
Bonus Buys	36	Reel Riot, Poppiplay, Booming Games, Nolimit City, Penguin King, Spinomenal, AvatarUX		With 96.68% RTP and low-medium volatility, this game doesn’t pose too much risk and can be very rewarding.
Table Games	31	Betsoft, Evolution, Iconic 21		Enjoy the most popular variant of blackjack.
Live Games	89	Evolution, Iconic 21		Make your gameplay more immersive and entertaining by playing Dream Catcher live.
Scratch & Bingo	10	Hacksaw Gaming		Up the ante with the fast-paced, high-risk Chaos Crew Scratch game.

What’s missing from the BigPirate Casino game collection?

BigPirate appears to cover everything in its game selection. Slot enthusiasts can explore thousands of titles with diverse themes and playstyles. There are also plenty of table games and game shows, which aren’t always available at most social/sweepstakes casinos.

Most notably, there are almost 100 live games, including more table game variations as well as game shows. Moreover, there are specialties like scratch cards and bingo, albeit the titles are quite few. To this end, BigPirate only needs to focus on expanding the various selections, which it is already doing.

BigPirate Casino customer support | 4.0 / 5

BigPirate Casino has a dedicated team of customer support agents always ready to handle any query or complaint. There are two ways to get in touch:

• Live Chat
• Email: support@bigpirate.com

Besides direct customer support, the casino also has a detailed FAQs page for players who don’t mind digging around. The various FAQs are categorized into distinct topics, making it easier to find the answers you’re looking for. Unfortunately, support via telephone isn’t yet available, but live chat and email will suffice for now.

How quickly did I get a response?

While I didn’t have a need for customer support, I tried it anyway just to see how it works. I was positively delighted, as the customer support team responds quite fast on live chat – I only waited a few minutes before an agent joined the chat. They are friendly and resourceful, too, and you can feel free to reach out with a query, complaint, or any other issue. However, I must say that responses are a bit slower via email.

What is BigPirate’s online reputation?

What other players say about a casino is very telling, as their opinions are based on firsthand experience.

The bad news for BigPirate is that its Trustpilot user reviews are not good. And we’re not talking about just complaining about losses. I see way too many reports of redemptions being held up or possibly cancelled.

Now, I didn’t have these issues, and I also see customers pushing back against the complaints. BigPirate should be in the Trustpilot comments, addressing folks’ issues one by one. I hope to see that happen soon.

Pros and cons of playing at BigPirate Casino

How does BigPirate Casino compare to other sweepstakes casinos?

Did I feel safe using BigPirate Casino?

I know that there are many dubious social casinos out there, which is why I always do my due diligence. To this end, I checked around and found that BigPirate is credible, albeit still relatively new. It is owned and operated by Rafflefy Limited, a reputable company in the social/sweepstakes casino industry. This is the same company behind sweepstakes sites like Dorados Casino.

Moreover, it only sources its games from reputable developers, guaranteeing fair play.

However, it’s also worth noting that the casino is restricted in a few states, including:

• CA, CT, ID, MI, MT, NJ, NV, NY, WA

Responsible gaming at BigPirate Casino

BigPirate has one of the most comprehensive responsible gaming strategies of all social casinos. For starters, there’s an informative page titled “Proactive Steps for Healthy Gameplay,” which features tips on how to play responsibly. Moreover, it has various tools that players can use to control their playing habits, including spending limits, time limits, and self-exclusion. There are even links to organizations that offer specialized support for problem gambling.

What tools and resources does BigPirate Casino offer for responsible play?

I found a few responsible gaming tools that you can use to pace yourself, including:

• Spending Limits – Restrict how much you can spend on coin purchases per day, week, or any period by emailing the customer support team. You won’t be able to purchase any more coin packages above your set limit.
• Time Limits – Email the team to place limits on how much time you can spend playing at the casino. The site will automatically block you when you reach your limit.
• Self-Exclusion – Block your access to the casino for any period you want by emailing the customer support team.

My thoughts on BigPirate Casino’s protection policies

The inclusion of responsible gaming information and tools is very reassuring and helps add credibility to BigPirate. I think that the responsible gaming policy is impressive, as many social casinos only do the bare minimum. However, I also think that it’s inconvenient that the responsible gambling tools aren’t automated, as players must email the customer support team to set restrictions.

If you’re still on the fence about BigPirate Casino…

Are you still unsure about BigPirate Casino? It’s understandable, and it’s even good, as you must be cautious with social casinos. However, there’s nothing to worry about with this platform. Here are just a few reasons why you should give it a try:

• Enticing Offers: Bonuses start rolling in immediately after signing up, and they don’t stop. There’s a sign-up bonus, daily login bonuses, tournaments, challenges, and other offers.
• Exciting Games: Browse and enjoy over 1,600 games across all categories, including slots, table games, specialties, and live games.
• Simple Prize Redemptions: You only need 50 Diamonds to redeem real cash prizes via various payment methods, including Visa, MasterCard, and Apple Pay.
• Mobile-Responsive: The website is compatible with all mobile browsers, letting you play on the go.