Chumba Casino is a sweepstake-based online casino that skirts online gambling regulation in the United States, thereby allowing American and Canadian players to join the action. Chumba’s collection of slots and table games can be played for virtual Gold Coins, which can be purchased through their Facebook app or website. Players can also use Sweeps cash.
Players can obtain Sweeps cash through a variety of methods, which we will detail later. Importantly, however, Sweeps cash is always provided free of charge or bundled with other purchases. It can be exchanged for real, withdrawable, US dollars.
Chumba Casino no-deposit bonus
Upon signing up at Chumba Casino, players receive 2 million Gold Coins and $2 in Sweepstakes cash absolutely free, no bonus code needed! An option then appears to purchase a 900,000 Gold Coins package for $5. That’s a 50-percent discount on the regular price. Also thrown in will be 1,000 Sweeps cash, equal to $10 in real money. The Sweepstakes cash is the important bit for customers interested in playing with real money, as only this balance will be convertible to withdrawable funds.
Compared to other online casinos, many of which offer hundreds of dollars in bonuses, Chumba’s welcome package is very disappointing. However, the bonus amount itself isn’t necessarily the point here. It’s the opportunity to play for real money that is the attraction.
Chumba account registration & software
Signing up to Chumba Casino is incredibly easy. It takes no more than a few minutes. No ID checks are necessary, except a confirmation e-mail link. Of course, Chumba will ask players for identification before they can withdraw any of their converted Sweepstakes cash. However, the initial registration process was quick and convenient.
Chumba’s desktop website is simple, user-friendly, and cleanly designed. All options are easily accessible from a single, uncluttered page. Their entire game collection is also presented on a single page, with a scrolling menu design.
Chumba Casino does not currently offer a dedicated application for mobile devices, but their mobile website readily resizes to fit the screens of most modern smartphones. The lobby, games, and menu options are responsive and easily accessible. Players with lower screen resolutions are forced to play in landscape mode.
Whilst there is no search option, Chumba’s game selection isn’t the biggest, so players won’t have to scroll through too many titles to find their favorite.
How Chumba Casino works
In many aspects, Chumba Casino is what is known as a social casino. This is because players can choose to play with Gold Coins or Sweepstakes cash, neither of which are actually real money.
Real cash prizes cannot be won when using Gold Coins to play. Only the Sweeps cash, which cannot be bought straight up in the traditional sense, can be traded for withdrawable money. It exchanges at a rate of 100 Sweeps for one real dollar.
Because Sweeps cash is not directly purchasable and is instead given away for free, any money players trade it for does not count as gambling in the eyes of the law. This is because the Sweeps cash is technically a no-risk bet. After all, no real money is involved in obtaining it.
How to obtain Sweeps cash
There are currently three ways to obtain Sweeps cash:
- Facebook competitions
- As a free gift after purchasing Gold Coins
Players will receive free Sweeps for each mail request sent.
Facebook competitions run daily and usually offer 10 people the chance to win 5,000 Sweepstake cash, or $50, after answering an easy question. When we checked, around 100-200 people entered each competition.
The third and final option is to purchase Gold Coins on Chumba’s website. A $10 USD buys 900,000 Gold Coins with $10 worth of Sweepstake cash added in for free. They suggest this is a limited time offer, but in our experience, this has always been their price structure.
What’s the difference between Chumba’s official website and the Facebook app?
There are a few key differences between Chumba online casino, which is accessed via their website, and Chumba Casino Play, which is accessed through Facebook. Chumba Play only allows users to get free Sweeps cash on their first $300 of Gold Coin purchases in a given month and the minimum amount required for withdrawals is $400.
At ChumbaCasino.com, there is no limit on how much free Sweeps cash players can acquire by buying Gold Coins. The withdrawal limit is lower too, at 100 real dollars.
Games available at Chumba Casino
When we looked, there were 36 titles available at Chumba Casino. This is not a huge amount compared to the hundreds of slots games, live casino titles and other games available at many online casinos. But for players in most US states looking to play with real money, outside of Bitcoin casinos, there aren’t many other choices.
Chumba slot titles
Chumba’s selection is designed and coded in-house by their Australian parent company, VGW Holdings. This means that the majority of their 36 games are exclusive titles that can’t be played anywhere else. Some of these titles include:
- The Great Slottini
- Classic Spins
- Super Hot 7s
- King of Gods
- Monster Spins
Chumba casino games
Of their entire collection, two are card-based games – one is a Blackjack table, and the other a Jacks or Better video poker game.
The remaining 34 titles are slots games. Bets start at one Sweepstakes cash, or $0.01 in real money. They go up as high as $50 per hand at the cards tables, or $25 per spin on the slots.
There are also two progressive jackpot slots. These can net big winners millions in Sweepstakes cash, or tens of thousands in real US dollars. These are: The Big Goreela and Duskmoon Faire. However, Facebook players should note that these two progressive jackpot slots are not available on the Chumba Facebook App. They are exclusive to the ChumbaCasino website.
Whilst Chumba’s slots titles may not have the flashy video intros or top-tier special effects offered to the bigger developers, players can win some serious cash. Plus, the games are still totally fun to play.
Other promotions at Chumba Casino
Chumba’s only promotions, apart from the welcome bonus detailed previously, are regular competitions on their Facebook page. These typically award Sweepstake cash.
Each competition typically has 10 winners. They are picked at random from among applicants who provided the correct answer to a question. Each winner gets up to 5,000 Sweepstakes cash, or $50. The questions are merely a formality. Players can easily Google, work out, or copy from other’s answers.
Chumba Casino VIP program
Chumba does not offer any kind of VIP or reward program. This omission is quite disappointing. Really, the vast majority of other online casinos offer some kind of comps for high rolling or regular players. However, this does fit with the minimal ethos of their entire operation, so it is hardly surprising.
With Chumba Casino, deposit is probably not the right term. Instead, players buy Gold Coins and get Sweepstakes cash on top for free. The deposit options are currently Visa and MasterCard. However, thanks to a partnership with Worldpay, there should be more options available in the future. Customers use the card to purchase Gold Coins in $10 increments.
Players who use their Facebook app can also use Facebook’s payment methods to purchase Gold Coins for use at Chumba.
Lastly, players worried about problem gambling can self-limit their Gold purchases. As such, they can also limit their Sweep cash as well.
Players need to submit identification documentation before they can withdraw any funds. Additionally, the minimum balance required to do so is 10,000 Sweeps cash, or $100.
Once all documents are verified, Chumba sends out a 10-digit pin by e-mail. Players must use that pin for all future withdrawals. Chumba also commits to processing all withdrawals within five business days. Considering many online casinos offer instantaneous transfers to e-wallets like PayPal, this isn’t great. At least they make a commitment to a specific time period though.
Withdrawals made through the Facebook App are subject to a $400 minimum limit.
Chumba Casino support channels
Players can reach Chumba Casino for support via three different channels:
- E-mail [email protected]
- Customer support portal
Chumba’s Facebook page is easy to find and very active. They often post two or three times a day. Their average response time is ‘within a few hours’. This isn’t bad for a company as active as they are on social media. Their Facebook posts often get hundreds of reactions and comments, particularly when it comes to competitions. Publicly asking a question or airing a complaint here will likely get a quick response.
Lastly, Chumba’s customer support portal is run by ZenDesk. It has an extensive range of FAQ answers and guides. Customers can also submit support tickets through this platform. This is also where players can self-impose limitations on their if they are worried about troubling gambling patterns. Players can set limits on daily and weekly spending, daily play time, and maximum losses per day. Players can also lock themselves out of their account for a week should they need to.
Virtual Gaming Worlds, or VGW, owns Chumba Casino. VGW is an independent company, founded in 2010 by Laurence Escalante. In 2016 VGW launched a social poker operation called Global Poker, which uses a similar sweepstake system to let US players play for real money.