How To Cancel A Casino Bonus
Claiming a casino bonus can be a great way to boost your bankroll — but sometimes, it’s just not the right fit. Whether you’re stuck with high wagering requirements, don’t like the bonus terms, or want to cash out early, knowing how to cancel an online casino bonus is essential.
The good news is that most licensed and sweepstakes online casinos in the U.S. make it easy to cancel a bonus. This guide walks you through the steps for opting out of a casino promotion, explains when and why canceling might be smart, and outlines what to expect afterward, including whether you’ll keep any winnings.
Read on to learn how to take control of your bonus experience and make the most of your time at legal online casinos.
Canceling an online casino bonus, step-by-step
The best online casinos make it relatively easy for you to cancel a bonus. We have broken the process down into five steps.
1. Log into your account
You will need to sign into your online casino account if you want to cancel a bonus. This can be done online or via an app on your iPhone or Android phone.
2. Go to your account or promotions page
Open the account section of your online casino. Select the “Bonuses” or “Promotions” tab, and you will see a list of any active bonuses. Tap or click on the casino bonus you wish to cancel.
3. Check to see if you can cash anything out
If you have already completed some of the playthrough requirements attached to your bonus credits, you can check if you are eligible to cash out and keep some of your winnings. That is unlikely, but it may be possible when canceling a bonus at certain online casinos.
4. Opt out of the bonus
When you have selected an active bonus, you should be able to opt out. For example, you can click “Drop Bonus” at BetMGM Casino or hit the “Forfeit Bonus” button at DraftKings Casino.
5. Confirm opt out
You may receive a message asking if you’re sure you want to cancel the bonus. Select “Yes” and the bonus will be forfeited.
Why Cancel an Online Casino Bonus?
While bonuses are often promoted as “free money,” they almost always come with strings attached — usually in the form of wagering requirements, game restrictions, or withdrawal limits. Canceling a bonus can sometimes be the smarter move, especially if it’s getting in the way of how you want to play.
Here are the most common reasons players choose to cancel a bonus:
? You Want to Withdraw Your Deposit
Most casino bonuses lock both your bonus funds and your real money deposit until you meet specific wagering requirements. If you decide you’d rather have immediate access to your money, canceling the bonus is the only way to withdraw it without restrictions.
? The Wagering Requirements Are Too High
Some bonuses require you to wager 20x, 30x, or even 50x your deposit and bonus amount. If you realize that meeting those playthrough requirements isn’t realistic, canceling the bonus lets you cut your losses and regain flexibility.
?️ You Claimed It by Mistake
It’s easy to click “opt in” without fully reading the fine print. If you activated a bonus you didn’t mean to or don’t want to be tied to its conditions, canceling early can help you avoid unnecessary limitations.
? You Prefer Playing Without Restrictions
Bonuses often limit the types of games you can play or cap how much you can win. Some players simply prefer to play with their own money, without being bound by bonus terms. Canceling lets you take full control of your gameplay.
What happens when you opt out of a bonus?
If you opt out of a casino sign-up bonus before playing any games, you will simply forfeit the bonus credits. You can then withdraw the cash you deposited, but you are also free to play at the online casino if you like.
It gets a little more complicated if you have already started working on the playthrough requirements. Most online casinos require you to forfeit any winnings you might have earned, and you may also lose any wagered portion of your original deposit. Check the terms and conditions to confirm, and contact customer service if anything is unclear.
Most online casinos will not allow you to reverse your decision to cancel a bonus, so make sure you are happy to forfeit it before completing the process.
What to do if you can’t cancel a bonus
Follow these steps if you are struggling to cancel a bonus at an online casino.
Common reasons to withdraw a bonus
You may ultimately regret your decision to claim a bonus at an online casino. These are some of the most common reasons cited by players that wish to cancel a casino bonus.
A playthrough requirement will be applied to your casino bonus, and you will not be able to cash out your winnings until you have satisfied it. You may ultimately realize that the playthrough requirements are higher than you initially thought, and these are some potential reasons why:
- You may have simply misread the playthrough requirements when scanning the terms and conditions.
- Many online casinos apply a playthrough requirement to your bonus credits and your qualifying deposit. That may catch you out if you through the requirement only applied to your bonus funds.
- Real money online slots normally contribute 100% towards satisfying playthrough requirements, but table games may only contribute 10%. That means the actual requirement might be 10x higher than you initially anticipated if you enjoy playing table games.
After spending some time playing games at an online casino, you may ultimately decide that you are not enjoying the experience. The app could be unreliable, customer support may be poor, or the games may be unappealing compared to those at rival online casinos.
If you are no longer enjoying the experience, you may decide to forfeit your casino bonus and shut down your account.
Most players cancel a casino bonus after deciding they don’t want to be tied down to high playthrough requirements, but others simply change their mind about an offer.
For example, you may have received bonus spins on a slot that does not hold your interest, or you might decide that you prefer the freedom that comes with opting out of any promos. If so, you can contact the online casino and cancel the offer.
Why forfeiting a bonus can be responsible
Responsible gambling is paramount for online casino players. Slots and table games are designed to provide entertainment, and you should only play these games if you can enjoy them in moderation, without putting yourself or others at risk of harm.
If you are struggling to gamble responsibly, simply forfeiting a casino bonus can be the healthiest decision. You can then forget about completing playthrough requirements on your bonus credits, allowing you to walk away without harming yourself.
FAQs
In most cases, yes. If your winnings are tied to an active bonus, canceling it will forfeit any associated balance. Always check the terms first.
It depends on the casino. Some allow cancellations if you haven’t made progress on wagering; others lock in the bonus once you start playing.
Yes, but they differ from real-money sites. You earn sweepstakes coins through promotions and must meet minimal requirements before redemption.
